Is this a problem with only this computer?

• If you are subscribed to market data but are currently only receiving delayed data, it may be because you are already logged in on another device with either your live account or paper account. Be sure to log off of your live or paper account on the other device and your data should be restored…

Yes, you can log in to your live and paper accounts simultaneously. However, you can only get market data on both if you are logged in on the same computer (assuming you are subscribed to live market data). If you are logged into both accounts on separate computers, you will only receive data on the live account…

Please try pressing Ctrl-Alt-R on your keyboard to force a TWS reboot.

If this does not work, please try to log off then log back in TWS…

First, try to log out and back into the trading platform. If the problem persists, please contact IBKR Client Services…