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from another computer. 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Recommended workaround: set up an exception on the firewall or antivirus in order to exclude the TWS executable file (c:\\Jts\\tws.exe) or the entire TWS folder (C:\\Jts) from the real time security scan. The procedure to set an exclusion may vary, according to the software you are using, therefore we recommend consulting the user guide or the on-line documentation of your specific security program.\u003C\u002Fp>\u003Cp>\u003Cstrong>ACCESS TO THE REMOTE SERVER IS BLOCKED:\u003C\u002Fstrong> A firewall or proxy service blocks the communication with the cloud storage through the network on which this computer is. In this scenario, you (or your IT \u002F Networking departments, in case you do not have the rights for such an operation) can modify the firewall or proxy settings to allow the computer to communicate with the cloud server \u003Ca href=\"http:\u002F\u002Fs3.amazonaws.com\">s3.amazonaws.com\u003C\u002Fa> on the TCP port 443. For additional details about the hosts\u002Fports which needs to be allowed for the proper TWS operation, please see as well the section \"DESKTOP TWS\" of KB2816. Please refer to the documentation of your specific software in order to create specific rules for your firewall or proxy system.\u003C\u002Fp>\u003Cp>Click \u003Ca href=\"https:\u002F\u002Fwww.ibkrguides.com\u002Fkb\u002Fen-us\u002Farticle-2323.htm\">here\u003C\u002Fa> for instructions on how to restore TWS settings from external storage.\u003C\u002Fp>\u003Cp>Click\u003Ca href=\"https:\u002F\u002Fwww.ibkrguides.com\u002Fkb\u002Fen-us\u002Farticle-2320.htm\"> here \u003C\u002Fa> for instructions on transferring settings from one user to another.\u003C\u002Fp>",[1204,1210,1212],{"id":627,"title":628,"feedback_context":1205},{"request_context":1206,"type":1207,"id":627,"faq_id":627,"timestamp":1208,"cir_id":1209},"faq-browser-public,faq-browser-1:Jibotsrv4-b0e12286-4392-419f-81e7-ce2495323ec4","FAQ_NAVIGATION",1794536760801,"52d7403c-90ae-4b44-a391-0e9ba537cbe6",{"id":982,"title":983,"feedback_context":1211},{"request_context":1206,"type":1207,"id":982,"faq_id":982,"timestamp":1208,"cir_id":1209},{"id":1075,"title":1076,"feedback_context":1213},{"request_context":1206,"type":1207,"id":1075,"faq_id":1075,"timestamp":1208,"cir_id":1209},"\u003Cp>\u003Cstrong>Background:\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Store settings on server allows clients the ability to store their Trader Workstation (TWS) settings\u002Fconfiguration on the cloud and retrieve them at anytime from another computer. This feature allows you to use the layout of a specific user on two or more machines…\u003C\u002Fp>",[1216,1229,1237,1245],{"id":1217,"title":1218,"feedback_context":1219,"short_description":1222,"source":1223,"slug":1228},"1179651449","How to start multiple TWS sessions on a Mac",{"request_context":1206,"type":1220,"id":1217,"faq_id":1217,"timestamp":1221,"cir_id":1209},"FAQ_SIMILAR",1794536760824,"\u003Cp>\u003Cstrong>Background:\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>By default macOS does not allow the user to run multiple sessions of the same application. The following workaround can overcome this limitation in case you need to run the Trader Workstation for more than one user…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1226,"sourceType":1227},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1179651449","FAQ","start-multiple-tws-sessions-mac-1179651449",{"id":1230,"title":1231,"feedback_context":1232,"short_description":1233,"source":1234,"slug":1236},"1179654076","How to transfer TWS settings from one computer to another",{"request_context":1206,"type":1220,"id":1230,"faq_id":1230,"timestamp":1221,"cir_id":1209},"\u003Cp>\u003Cstrong>Overview:\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>This article applies to:…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1235,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1179654076","transfer-tws-settings-one-computer-1179654076",{"id":1238,"title":1239,"feedback_context":1240,"short_description":1241,"source":1242,"slug":1244},"110220778","Why am I unable to do an FX conversion on an Android device?",{"request_context":1206,"type":1220,"id":1238,"faq_id":1238,"timestamp":1221,"cir_id":1209},"\u003Cp>Clients from China may convert currencies using Client Portal, Desktop TWS (on computer) or IBKR Mobile for iPhone but not from an Android device.\u003C\u002Fp>\u003Cp>\u003Cstrong>Please Note\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1243,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=110220778","am-unable-fx-conversion-android-110220778",{"id":1246,"title":1247,"feedback_context":1248,"short_description":1249,"source":1250,"slug":1252},"35803616","How do I store my settings on the server and use them when I login on from another PC?",{"request_context":1206,"type":1220,"id":1246,"faq_id":1246,"timestamp":1221,"cir_id":1209},"\u003Cp>The Login box includes the checkbox \u003Cem>Use\u002Fstore settings on server\u003C\u002Fem>. Check this box to have TWS automatically save any session changes to the server, and use that saved version the next time you log in from any PC…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1251,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=35803616","store-settings-server-use-them-35803616",{"request_context":1206,"type":1254,"id":1200,"faq_id":1200,"timestamp":1208,"cir_id":1209},"FAQ_CONTENT","overcome-downloading-settings-server-failed-1179652051"]