Why was my order rejected for no trading permissions when I have permissions for ETFs?

Opening orders from Retail investors residing in the European Economic Area (EEA) and the United Kingdom that are associated with a product that does not comply with the EU's Packaged Retail and Insurance-based Investment Product Regulation (PRIIPS) will be rejected. The regulation is intended to enhance understanding of these products through provision of disclosure documentation referred to as the Key Information Document (or "KID"). The KID provides information such as product description, costs, risks & performance.

The products that this applies to have returns associated with a reference value and include derivatives (options and futures), ETFs, ETNs, funds and certain debt instruments. It does not apply to stocks, FX and standard bonds. Orders will be rejected if the manufacturer, or issuer, of the product has decided not to provide the KID required to distribute the product to EEA retail residents.

Please Note:

  • The restriction does not apply to existing positions subject to the KID requirement that you are attempting to close. To close any related position you held prior to the implementation of PRIIPS use the Close button to create a closing order.
  • It is possible to be reclassified from a Retail to Professional investor once certain qualitative, quantitative and procedural requirements are met.
  • Once an EEA resident is approved to trade ETFs under PRIIPs as Professional investor there may be an additional permission needed for "Complex or Leveraged Exchange Traded Products" required to trade ETFs or ETNs.


Additional Information

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