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It may take several minutes to complete loading the trading pages, depending on the number of pages and symbol population on the pages and your speed of connection. Clean out ticker symbols and pages that you no longer require.\u003C\u002Fli>\u003Cli>If logging into Client Portal, please be sure you \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">logged in from the IBKR webpage\u003C\u002Fa> as opposed to accessing it from TWS.\u003C\u002Fli>\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Flib\u002Fcstools\u002Ffaq\u002F#\u002Fcontent\u002F69635804\">Clear your cache and cookies on your browser\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>Try using a different web browser than the one you used initially.\u003C\u002Fli>\u003Cli>Reconnect to the Internet\u003C\u002Fli>\u003Cli>Check your network connection for problems.\u003C\u002Fli>\u003Cli>Make sure your system has the proper \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fen\u002Findex.php?f=1658\">minimum system requirements\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>In the case that your user preference files may have become corrupt, contact \u003Ca href=\"mailto:tac@interactivebrokers.com\">Technical Assistance\u003C\u002Fa> for help in resetting the information.\u003C\u002Fli>\u003C\u002Ful>",[1205,1211,1213],{"id":627,"title":628,"feedback_context":1206},{"request_context":1207,"type":1208,"id":627,"faq_id":627,"timestamp":1209,"cir_id":1210},"faq-browser-public,faq-browser-1:Jibotsrv3-9a37ee5d-f859-49b8-807c-2d89981cfc8d","FAQ_NAVIGATION",1794539166695,"35acd88b-b77b-4763-9413-922987c4cea6",{"id":983,"title":984,"feedback_context":1212},{"request_context":1207,"type":1208,"id":983,"faq_id":983,"timestamp":1209,"cir_id":1210},{"id":1009,"title":1010,"feedback_context":1214},{"request_context":1207,"type":1208,"id":1009,"faq_id":1009,"timestamp":1209,"cir_id":1210},"\u003Cp>If you see a gray screen upon login:\u003C\u002Fp>\u003Cul>\u003Cli>Wait. It may take several minutes to complete loading the trading pages, depending on the number of pages and symbol population on the pages and your speed of connection. Clean out ticker symbols and pages that you no longer require…\u003C\u002Fli>\u003C\u002Ful>",[1217,1230,1238,1246],{"id":1218,"title":1219,"feedback_context":1220,"short_description":1223,"source":1224,"slug":1229},"25483761","What does \"Transactions in this instrument are limited to closing-only trades\" mean for certain stocks?",{"request_context":1207,"type":1221,"id":1218,"faq_id":1218,"timestamp":1222,"cir_id":1210},"FAQ_SIMILAR",1794539166721,"\u003Cp>There are a number of circumstances that can change the status of a product that at one time was freely tradable to later being restricted to closing only. One of the most common causes is a change in a stock's listing that causes it to no longer be continuously quoted on an electronic market. Another is a change to the clearing status whereby the stock can no longer be settled or cleared through standard clearing mechanisms, but rather requires special broker-to-broker bilateral settlement…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1227,"sourceType":1228},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=25483761","FAQ","transactions-instrument-limited-closing-only-25483761",{"id":1231,"title":1232,"feedback_context":1233,"short_description":1234,"source":1235,"slug":1237},"28216375","How do I transfer funds from UK Regulated account to Securities account?",{"request_context":1207,"type":1221,"id":1231,"faq_id":1231,"timestamp":1222,"cir_id":1210},"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=TransferFunds&type=INTERNAL\">FUNDS TRANSFER\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>To move funds from the IB UK (UK Regulated \"-F\") account to the Securities account, please take the following steps:…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1236,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=28216375","transfer-funds-uk-regulated-account-28216375",{"id":1239,"title":1240,"feedback_context":1241,"short_description":1242,"source":1243,"slug":1245},"25474153","How do I remove Read-Only from IBKR Mobile?",{"request_context":1207,"type":1221,"id":1239,"faq_id":1239,"timestamp":1222,"cir_id":1210},"\u003Cp>There are two ways to do a full login to trade:\u003C\u002Fp>\u003Cul>\u003Cli>Log out from the menu tapping on \u003Cstrong>LOG OUT\u003C\u002Fstrong> (and just not close it), the next time you launch the IBKR Mobile app it will ask you to enter your credentials and login, or\u003C\u002Fli>\u003Cli>If you are logged in to read-only mode, as soon as you try to take any trading action, like creating a watchlist or placing an order, it will ask you to do a full login. There you can complete the authentication and enjoy full access…\u003C\u002Fli>\u003C\u002Ful>",{"id":1225,"title":1226,"link":1244,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=25474153","remove-read-only-ibkr-mobile-25474153",{"id":1247,"title":1248,"feedback_context":1249,"short_description":1250,"source":1251,"slug":1253},"41574413","Can I start a trading session on my mobile device if another trading session is running on my desktop?",{"request_context":1207,"type":1221,"id":1247,"faq_id":1247,"timestamp":1222,"cir_id":1210},"\u003Cp>A given username can only have one session active at a given time. However the session handoff is supported by all IBKR trading platforms. If you have a trading session running on a specific device (e.g. your Desktop computer) and you start another trading session on a different device (e.g. your smartphone), you will be prompted, upon login, to terminate the previous session or cancel the current login attempt.  If you elect to terminate the previous session, your Desktop platform will disconnect, allowing you to complete the login on your mobile device. Moreover, you can as well transfer your account authentication over to the IBKR Mobile app, which saves you the effort of opening and logging in to IBKR Mobile…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1252,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=41574413","start-trading-session-mobile-device-41574413",{"request_context":1207,"type":1255,"id":1201,"faq_id":1201,"timestamp":1209,"cir_id":1210},"FAQ_CONTENT","only-get-gray-screen-log-35804306"]