I live in Macau or Taiwan (Republic of China), my W-8BEN treaty country is China but my proof of address was rejected

We cannot accept proof of address documentation that is more than 12 months old or which is not legible. Please verify that the proof of address document submitted, such as a bank or brokerage statement or a utility bill, is less than 12 months old. You should also confirm you submitted all required documentation. In certain cases, the documentation must be submitted from the country with which you claimed treaty benefits or tax residency to be acceptable. …

Please confirm that the proof of identity you submitted was issued by the treaty country and that the proof of address relates to your address in the treaty country. A proof of address document alone is not sufficient to resolve the matter. Sometimes, customers inadvertently submit documentation for the other address. Please check the date of the proof of address document. We can only accept documents dated less than 12 months old. Also confirm you submitted a proof of identity document from the treaty country…

You note that you live in Hong Kong and chose China as your tax treaty country on your Form W-8BEN, but received a notification saying the proof of address and proof of identity submitted was not sufficient to claim benefits under the U.S.-China tax treaty. You asked why, if Hong Kong is a Special Administrative Region of the People’s Republic of China, the U.S.-China tax treaty did not apply to it…

Taiwan Stock Exchange is the main exchange in the Taiwan securities market. IBKR provides eligible clients direct access to trade publicly listed companies on the Taiwan Stock Exchange.

Who is Eligible?…