SEND TICKET TO CLIENT SERVICES
In general, all U.S. Green Card holders are U.S. taxpayers, even if they do not live in the United States (and even if their Green Card has expired or is otherwise invalid). In general, a U.S. Green Card holder cannot provide Form W-8BEN, and must provide Form W-9 instead. If you are a former U.S. Green Card holder who gave up your U.S. Green Card, you will need to provide a copy of your Form I-407 (Record of Abandonment of Lawful Permanent Resident Status) by submitting a ticket via Client Portal. Select Application Assistance as the ticket category followed by Document Request, and please type "Green Card Give Up" as the subject.
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