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This will re-establish network connection and may solve the problem.\u003C\u002Fli>\u003Cli>It is also recommended to review your SMS information in Client Portal. \u003C\u002Fli>\u003Cli>Some countries, most notably India, provide national \"Do Not Call\" or \"Do Not Disturb\" services to prevent telemarketing to mobile numbers. If you have an Indian phone number, or have explicitly requested your phone carrier to exclude you from public lists, you might need to contact your wireless carrier and ask them for your account to be configured appropriately in order to receive SMS messages from Interactive Brokers. Please note that the required steps will vary by country and mobile phone provider. It is best to contact your mobile phone provider if you have any questions regarding such \"Do Not Disturb\" services.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>If the problem persists, please \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fen\u002Fsupport\u002Fcustomer-service.php?p=chat\">contact IBKR Client Services\u003C\u002Fa>.\u003C\u002Fp>\u003Chr\u002F>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Flib\u002Fcstools\u002Ffaq\u002F#\u002Fcontent\u002F50654575\">How do I enable IBKR Mobile Authentication (IB Key) for iPhone?\u003C\u002Fa>\u003C\u002Fli>\u003C\u002Ful>",[1204,1210],{"id":502,"title":503,"feedback_context":1205},{"request_context":1206,"type":1207,"id":502,"faq_id":502,"timestamp":1208,"cir_id":1209},"faq-browser-public,faq-browser-1:Jibotsrv3-e39fb94e-3f07-4b7f-b73e-633b21b00d70","FAQ_NAVIGATION",1794535728368,"2b327368-4913-4859-b64d-d1a77a18222e",{"id":530,"title":531,"feedback_context":1211},{"request_context":1206,"type":1207,"id":530,"faq_id":530,"timestamp":1208,"cir_id":1209},"\u003Cp>It is required to enter the activation code sent via SMS to enable IBKR Mobile Authentication (IB Key).\u003C\u002Fp>\u003Cp>If you are not receiving the activation code via SMS please try the following:…\u003C\u002Fp>",[1214,1227,1235,1243],{"id":1215,"title":1216,"feedback_context":1217,"short_description":1220,"source":1221,"slug":1226},"28231529","How do I transfer the IBKR Mobile authentication to my new phone?",{"request_context":1206,"type":1218,"id":1215,"faq_id":1215,"timestamp":1219,"cir_id":1209},"FAQ_SIMILAR",1794535728391,"\u003Cp>If you have purchased a new Smartphone and wish to transfer your existing IBKR Mobile Authentication (IB Key) profile from your old Smartphone to your new phone you can do so without Client Service assistance as long as you are still able to receive Text messages (SMS) on the same mobile phone number that you used when you activated the IB Key Authentication for the first time. Step-by-step transfer instructions are available in the…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1224,"sourceType":1225},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=28231529","FAQ","transfer-ibkr-mobile-authentication-new-28231529",{"id":1228,"title":1229,"feedback_context":1230,"short_description":1231,"source":1232,"slug":1234},"1436625673","Why is my passkey not being accepted and how do I regain access to my locked account?",{"request_context":1206,"type":1218,"id":1228,"faq_id":1228,"timestamp":1219,"cir_id":1209},"\u003Ch2>Alternative Authentication Options\u003C\u002Fh2>\n\u003Ch3>Try a different 2FA method:\u003C\u002Fh3>\n\u003Cul>\u003Cli>If you have multiple 2FA methods registered, try using another one (IB Key, Mobile Authenticator, Digital Security Card+, SMS), select one of those from the authentication method drop down during login…\u003C\u002Fli>\u003C\u002Ful>",{"id":1222,"title":1223,"link":1233,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1436625673","passkey-not-being-accepted-regain-1436625673",{"id":1236,"title":1237,"feedback_context":1238,"short_description":1239,"source":1240,"slug":1242},"50654575","How do I enable IBKR Mobile Authentication (IB Key) for iPhone?",{"request_context":1206,"type":1218,"id":1236,"faq_id":1236,"timestamp":1219,"cir_id":1209},"\u003Ch4>Overview\u003C\u002Fh4>\u003Cp>\u003Cstrong>Activation\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1241,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=50654575","enable-ibkr-mobile-authentication-ib-50654575",{"id":1244,"title":1245,"feedback_context":1246,"short_description":1239,"source":1247,"slug":1249},"93072059","How do I enable IBKR Mobile with IBKR Mobile Authentication for Android?",{"request_context":1206,"type":1218,"id":1244,"faq_id":1244,"timestamp":1219,"cir_id":1209},{"id":1222,"title":1223,"link":1248,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=93072059","enable-ibkr-mobile-ibkr-mobile-93072059",{"request_context":1206,"type":1251,"id":1200,"faq_id":1200,"timestamp":1208,"cir_id":1209},"FAQ_CONTENT","enable-ibkr-mobile-authentication-without-61908288"]