IBKR is here to support you with any questions or concerns you have relating to your IBKR account. There are also other organisations who may be able to support you depending on your circumstances, we have included some useful contacts below:
- Age UK: Age UK is a charitable organisation dedicated to providing support and services to improve the lives of older people across the United Kingdom.
- Samaritans: If you're a vulnerable customer experiencing thoughts of suicide, depression, or heightened anxiety, Samaritans provides confidential support and someone to talk to 24/7.
- MoneyHelper (formerly known as the Money Advice Service): MoneyHelper offers free, impartial advice to help vulnerable customers manage their finances, providing tools and resources to improve financial well-being.
- Citizens Advice Service: The Citizens Advice Service offers guidance and support on a wide range of issues, including debt, benefits, housing, and employment, to assist vulnerable customers in navigating their rights and options.
- SHOUT: SHOUT is a 24/7 text service for anyone in crisis, offering confidential support and practical advice for vulnerable customers experiencing mental health challenges.
- Mental Health Foundation: The Mental Health Foundation provides valuable resources and information to help vulnerable customers understand and manage their mental health, promoting mental well-being for all.
- MIND: MIND offers support and advice to vulnerable customers experiencing mental health problems, advocating for their rights, and providing information on available services and treatments.
- National Debtline: National Debtline provides free, confidential advice and support to help vulnerable customers tackle their debt problems and regain control of their finances.
- PayPlan: PayPlan offers tailored debt solutions and support for vulnerable customers, helping them manage and repay their debts in a way that suits their individual circumstances.
- GamCare: GamCare offers support, advice, and treatment for vulnerable customers affected by gambling problems, promoting responsible gambling, and providing resources for recovery.
- Step Change: Step Change offers expert debt advice and practical solutions to help vulnerable customers overcome debt problems, providing support every step of the way.
- The Royal National Institute of Blind People (RNIB): RNIB UK offers practical and emotional support for vulnerable customers living with sight loss, providing information, advice, and services to improve quality of life.
- Home - Cruse Bereavement Support: Cruse Bereavement Support offers compassionate support and guidance to vulnerable customers coping with grief and bereavement, helping them navigate the difficult emotions and challenges associated with loss.
- Bereavement Advice Centre: The tell us once service: The Bereavement Advice Centre provides practical assistance and guidance for vulnerable customers facing the administrative tasks and decisions following a bereavement, including the 'tell us once' service for notifying multiple government agencies.
Additional Information