CHANGE MARKET DATA SUBSCRIBER STATUS
A registered professional client who uses the market data services for their own personal benefit can be categorized as a Non-commercial user. There are some market data vendors which allows a non-commercial user to utilize the retail pricing.
In order to be classified as a non-commercial user, a professional user must complete the Non-Commercial Questionnaire by answering YES or NO to all questions. Based on the responses, the user will be categorized either non-commercial or Professional.
Use the button above or follow the below procedure to request a downgrade to Non-Commercial:
- Log in to Client Portal
- Click the User menu (head and shoulders icon in the top right corner) followed by Settings
- Under the User Settings section find Trading Platforms
- Select Market Data Subscriptions
- In the Non-Commercial Form panel, click the Configure (gear) icon
- Use the Yes/No toggle buttons to update your answers to determine your subscriber status. Once you have answered the questions, it will be reviewed by IBKR and your subscriber status will be manually changed upon approval.
Find information on the definitions of Professional users according to the NYSE and most US exchanges in the IBKR Knowledge Base.
Additional Information