Why was my Direct Debit automatically rejected?

If you have purchased a new Smartphone and wish to transfer your existing IBKR Mobile Authentication (IB Key) profile from your old Smartphone to your new phone you can do so without Client Service assistance as long as you are still able to receive Text messages (SMS) on the same mobile phone number that you used when you activated the IB Key Authentication for the first time. Step-by-step transfer instructions are available in the…

You can setup Direct ACH Transfers/Direct Debits through the Transfer & Pay menu in Client Portal. You will be prompted to sign an agreement before you can request a Direct ACH Transfer/Direct Debit.

For Direct ACH Transfer purposes, your IBKR account is not specifically categorized as either a checking or savings account. However, please select "Checking" as the account type when setting up the instruction. Provide your employer or paying institution with the following information:…

Clients are issued a 4 digit or Personal Identification Number, or PIN, in the following instances:

• To activate a debit card; or
• To authenticate upon log in with 2 factor authentication using IBKR Mobile Authentication (IB Key) or DSC…

A Direct Debit that is less than $1,000 will be subject to a check of the cumulative amount of all prior transactions for a 60 calendar-day period. If the cumulative amount is over $1,000, then an authorization is required…