Accounts whose balance has fallen to zero are subject to automatic closure to avoid incurring further market data subscription fees that would place the account in a deficit status. Closed accounts continue to have access to the Client Portal for purposes of viewing or printing activity statements and the date of account closure may be determined by reviewing the most current daily, monthly or annual activity statement which includes that date.
When did my account close?
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Why did my account close?
How long does it take to close an account?
How do I create an Activity Statement with a custom date range?
After I update my Base Currency, will my past statements be updated as well?