Payment processors often transmit funds without the necessary identification details required for proper account crediting. This can result in delays in allocating funds to your brokerage account or the rejection of payment in some circumstances. If you are sending funds through a payment processor, the below information provides further instructions on how best to ensure proper handling. If using one of these institutions to send funds, you may be asked to submit a valid proof of deposit document in order to credit your deposit.
| Payment Processor | |
| Revolut | When sending funds via Revolut, the default text in the reference field is "Sent from Revolut." Remove "Sent from Revolut" and replace it with your Interactive Brokers account number followed by your full name. Omit extraneous words such as "sent from" or "for further credit to" as this may lead for the reference information to be truncated. Revolut provides the unique reference code of your transaction, once the payment is sent. It will be the date followed by a six-digit unique reference (Ex. 20250101-ABC123). Adding this as a transaction reference to your deposit notification will also help identify your payment. Please note that Revolut can send ACH payments through either Currencycloud or Visa.. The payment details that are received varies and may not include all of the information that you originally entered. |
| DolarApp | When sending funds via DolarApp, input your first and last name in the "Recipient Name" field. DolarApp provides the unique trace ID of your transaction, once the payment is sent. Adding this as a transaction reference to your deposit notification will also help identify your payment. |
| Wise | Issues with Wise deposits can be solved by linking your Wise account with your Interactive Brokers account. Wise deposits should also be initiated from your Interactive Brokers account, not from Wise. This will cause payments to be instantly credited. If you do not have the option to link your Wise account: The default reference provided by Wise is "Sent Via Wise". Remove "Sent Via Wise" and replace it with only your Interactive Brokers account number followed by your full name. Omit extraneous words such as "sent from" or "for further credit to" as this may lead for the reference information to be truncated. |
| Payoneer | The only information received from Payoneer deposits is the "Paid to" field. This field should be your first and last name. Payoneer provides the unique transfer ID of your transaction, once the payment is sent. Adding this as a transaction reference to your deposit notification will also help identify your payment. |