From the Advisor Portal go to Administration & Tool. and then you may create an email account with Rackspace that integrates with CRM. There is a small yearly charge for a Rackspace email.
To create a CRM Mailbox:
- From the Home page, click the Email
- Read the instructions for requesting a Rackspace mailbox and then click the Request Mailbox
Additional Information
- To find out more about Rackspace email, see the Advisor Portal Users’ Guide.