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above to login to \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">Client Portal\u003C\u002Fa> with your \u003Cstrong>new\u003C\u002Fstrong> username\u002Fpassword. Here you can confirm the status and complete any pending tasks.\u003C\u002Fp>\u003Cp>When all steps have been completed, new users are normally approved within 24 to 48 working hours. \u003C\u002Fp>\u003Cp>If you are not sure who needs to complete a pending task or what task needs to be completed then have the primary user login to Client Portal to determine who needs to complete the pending tasks for the new user.\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Log into \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">Client Portal\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Click the \u003Cstrong>User menu\u003C\u002Fstrong> (head and shoulders icon in the top right corner) followed by \u003Cstrong>Settings\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Under \u003Cstrong>Account Settings\u003C\u002Fstrong> find the \u003Cstrong>Users & Access Rights\u003C\u002Fstrong> section \u003C\u002Fli>\u003Cli>Click \u003Cstrong>Users & Access Rights\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Under \u003Cstrong>Users\u003C\u002Fstrong> find the username and click on \u003Cstrong>Pending\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>The \u003Cstrong>User Information\u003C\u002Fstrong> box will open and display the pending tasks to be completed and who needs to complete the task                                                                          \u003C\u002Fli>\u003C\u002Fol>",[1206,1212],{"id":12,"title":13,"feedback_context":1207},{"request_context":1208,"type":1209,"id":12,"faq_id":12,"timestamp":1210,"cir_id":1211},"faq-browser-public,faq-browser-1:Jibotsrv3-a6b63818-379b-4ad1-9b9f-b82456835361","FAQ_NAVIGATION",1794538798175,"f841461a-bf51-4829-991e-772ea8754eaf",{"id":291,"title":292,"feedback_context":1213},{"request_context":1208,"type":1209,"id":291,"faq_id":291,"timestamp":1210,"cir_id":1211},"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">CHECK STATUS | COMPLETE PENDING TASKS\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Use the button above to login to \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">Client Portal\u003C\u002Fa> with your \u003Cstrong>new\u003C\u002Fstrong> username\u002Fpassword. Here you can confirm the status and complete any pending tasks…\u003C\u002Fp>",[1216,1229,1237,1245],{"id":1217,"title":1218,"feedback_context":1219,"short_description":1222,"source":1223,"slug":1228},"52480388","Why have I not received my cash withdrawal?",{"request_context":1208,"type":1220,"id":1217,"faq_id":1217,"timestamp":1221,"cir_id":1211},"FAQ_SIMILAR",1794538798201,"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=VIEW_TRANS_HISTORY\">WITHDRAWAL STATUS\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>The time it takes for withdrawals to arrive depends on the withdrawal type and time of request. Please visit the \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=VIEW_TRANS_HISTORY\">Transaction History page\u003C\u002Fa>…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1226,"sourceType":1227},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=52480388","FAQ","have-not-received-cash-withdrawal-52480388",{"id":1230,"title":1231,"feedback_context":1232,"short_description":1233,"source":1234,"slug":1236},"638875449","What is Au10tix and why is it used?",{"request_context":1208,"type":1220,"id":1230,"faq_id":1230,"timestamp":1221,"cir_id":1211},"\u003Cp>Au10tix is a streamlined verification process that is done from a smartphone and IBKR will use the verification process.\u003C\u002Fp>\u003Cp>Au10tix is used for:…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1235,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=638875449","au10tix-used-638875449",{"id":1238,"title":1239,"feedback_context":1240,"short_description":1241,"source":1242,"slug":1244},"32653485","How do I complete the Non-Professional Questionnaire?",{"request_context":1208,"type":1220,"id":1238,"faq_id":1238,"timestamp":1221,"cir_id":1211},"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=QUESTIONNAIRE\">COMPLETE QUESTIONNAIRE\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Use the button above or follow this procedure to complete the questionnaire:…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1243,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=32653485","complete-non-professional-questionnaire-32653485",{"id":1246,"title":1247,"feedback_context":1248,"short_description":1249,"source":1250,"slug":1252},"102536320","My client needs to open several accounts. Are multiple applications required?",{"request_context":1208,"type":1220,"id":1246,"faq_id":1246,"timestamp":1221,"cir_id":1211},"\u003Cp>Yes, a new application must be completed for each account. However, the usernames may be consolidated later after all of the accounts have been approved.\u003C\u002Fp>\u003Cp>You can see an overview of how to invite prospective clients in the \u003Ca href=\"https:\u002F\u002Fndcdyn.interactivebrokers.com\u002Fwebinars\u002FTA-2019-Advisor-How-to-Invite-Prospects-Study-Notes-ACADEMY.pdf\">Traders' Academy: Inviting Prospective Clients\u003C\u002Fa>…\u003C\u002Fp>",{"id":1224,"title":1225,"link":1251,"sourceType":1227},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=102536320","client-needs-open-several-accounts-102536320",{"request_context":1208,"type":1254,"id":1202,"faq_id":1202,"timestamp":1210,"cir_id":1211},"FAQ_CONTENT","complete-pending-tasks-related-new-38437938"]