We maintain a trade order desk within each of its US, European and Asian Client Services Centers, effectively providing 24 hour support for phone orders. Traders should note that the order desk facilitates closing market orders only and such orders are assessed a Telephone Order Fee of USD 30, or equivalent, in addition to all regular commissions. A listing of phone numbers for each of the Service Centers which we recommend you print and maintain in the event you experience an Internet outage may be found here.
How can I close my open positions in the event my internet connection is disrupted?
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How do I trade odd lots in Japan?
Clients will be unable to close odd lots for Japanese stocks through the TWS. In order to place an order to close an odd lot on a Japanese stock, please contact our Trade Desk via telephone…
Equity With Loan Value
Forms the basis for determining whether a client has the necessary assets to either initiate or maintain security positions. Equals cash + stock value + bond value + mutual fund value + European and Asian options value (excludes market value U.S. securities & futures options and cash maintained in futures segment). …
Where do I mark my order as a Sell to Close?
In the IBKR trading platforms you simply enter a buy or sell order and the IBKR system marks your order as an opening buy or sell or a closing buy or sell. As an example, create a short sell order in the IBKR trading platform and IBKR checks the account's position and marks the order as an opening or closing order. Note that IBKR does not allow clients to simultaneously maintain both a long and short position in a given instrument, any order to sell (buy) will only result in a short (long) position to the extent the order quantity exceeds any existing long (short) position held and which would then be closed by execution of that order…
What commissions do you charge for a phone order?
In the event you are unable to close a position though one of the IBKR Trading Platforms, please contact the Client Services desk by telephone immediately. Our Order Desk staff will be able to assist in placing closing orders. A fee of USD 30 (or equivalent) will be charged in addition to the standard commissions for a self-directed order…