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This system works as follows:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>\u003Cstrong>Initiation:\u003C\u002Fstrong> When logging into your IBKR account or performing certain sensitive actions on the IBKR website, you may be prompted to enter a challenge code.\u003C\u002Fli>\u003Cli>\u003Cstrong>Mobile App Interaction:\u003C\u002Fstrong> You will need to enter the provided challenge code into the IBKR mobile app on your smartphone or tablet.\u003C\u002Fli>\u003Cli>\u003Cstrong>Response Generation:\u003C\u002Fstrong> After entering the challenge code, the IBKR mobile app will generate a unique response code.\u003C\u002Fli>\u003Cli>\u003Cstrong>Completion:\u003C\u002Fstrong> You then enter this response code back into the IBKR website to complete the authentication process.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The purpose of this system is to add an extra layer of security to your account. By requiring both your password (something you know) and access to your mobile device (something you have), it significantly reduces the risk of unauthorized access to your account, even if your password is compromised. This two-factor authentication method ensures that only someone with both your account credentials and physical access to your registered mobile device can gain entry to your account or perform certain sensitive actions. It is an important security feature that helps protect your financial information and transactions on the IBKR platform. Remember to always keep your mobile device secure and notify IBKR immediately if your device is lost or stolen to maintain the integrity of this security feature.\u003C\u002Fp>",[1203,1209],{"id":502,"title":503,"feedback_context":1204},{"request_context":1205,"type":1206,"id":502,"faq_id":502,"timestamp":1207,"cir_id":1208},"faq-browser-public,faq-browser-1:JFaqHTTP5-2d5f1beb-278a-43ca-a24d-60cae9c38bb9","FAQ_NAVIGATION",1794623149549,"9a51a592-7e4c-4c0e-a2f3-2e956fee9279",{"id":534,"title":535,"feedback_context":1210},{"request_context":1205,"type":1206,"id":534,"faq_id":534,"timestamp":1207,"cir_id":1208},"\u003Cp>The challenge code response system is a two-factor authentication method used by Interactive Brokers (IBKR) to enhance the security of your account. This system works as follows:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>\u003Cstrong>Initiation:\u003C\u002Fstrong> When logging into your IBKR account or performing certain sensitive actions on the IBKR website, you may be prompted to enter a challenge code…\u003C\u002Fli>\u003C\u002Fol>",[1213,1226,1234,1242],{"id":1214,"title":1215,"feedback_context":1216,"short_description":1219,"source":1220,"slug":1225},"47469002","Why is my phone suddenly not receiving SMS Messages from IBKR?",{"request_context":1205,"type":1217,"id":1214,"faq_id":1214,"timestamp":1218,"cir_id":1208},"FAQ_SIMILAR",1794623149578,"\u003Cp>If you have SMS enabled as two-factor authentication method, you may use voice call back to receive your login authentication codes. See \u003Ca href=\"http:\u002F\u002Fwww\u002Fibconfluence\u002Fspaces\u002FFAQ\u002Fpages\u002F1136195712\">How to select voice callback when logging in to our platforms\u003C\u002Fa>…\u003C\u002Fp>",{"id":1221,"title":1222,"link":1223,"sourceType":1224},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=47469002","FAQ","phone-suddenly-not-receiving-sms-47469002",{"id":1227,"title":1228,"feedback_context":1229,"short_description":1230,"source":1231,"slug":1233},"35788356","What is IBKR Mobile Authentication and what are the advantages of using it?",{"request_context":1205,"type":1217,"id":1227,"faq_id":1227,"timestamp":1218,"cir_id":1208},"\u003Cp>IBKR Mobile Authentication (IB Key) is an easy and comfortable way to complete your two-factor authentication tasks without the need of carrying an additional physical security device with you. The IBKR Mobile application works with devices using either the iOS or Android operating systems and now includes IBKR Mobile Authentication (IB Key) authentication services built-in. This change means that you can use one app to trade, login and manage your Interactive Brokers account…\u003C\u002Fp>",{"id":1221,"title":1222,"link":1232,"sourceType":1224},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=35788356","ibkr-mobile-authentication-advantages-using-35788356",{"id":1235,"title":1236,"feedback_context":1237,"short_description":1238,"source":1239,"slug":1241},"1128476217","IBKR mobile authentication (IB Key) use without notifications",{"request_context":1205,"type":1217,"id":1235,"faq_id":1235,"timestamp":1218,"cir_id":1208},"\u003Ch3>Alternative Login Method\u003C\u002Fh3>\u003Cp>In case your smartphone is unable to receive IBKR Mobile notifications, you can still complete the login process using the IBKR Mobile Authentication (IB Key) Challenge\u002FResponse method, described on the following pages (according to your device operating system):…\u003C\u002Fp>",{"id":1221,"title":1222,"link":1240,"sourceType":1224},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1128476217","ibkr-mobile-authentication-ib-key-1128476217",{"id":1243,"title":1244,"feedback_context":1245,"short_description":1246,"source":1247,"slug":1249},"93071852","I get \"incorrect passcode\" when I try to use my Digital Security Card+",{"request_context":1205,"type":1217,"id":1243,"faq_id":1243,"timestamp":1218,"cir_id":1208},"\u003Cp>The error message \"incorrect passcode\" is shown every time the response code generated by the Digital Security Card+ is not accepted by the system. This could be due to one of the following:\u003C\u002Fp>\u003Cul>\u003Cli>The challenge number entered in the Digital Security Card+ is not correct…\u003C\u002Fli>\u003C\u002Ful>",{"id":1221,"title":1222,"link":1248,"sourceType":1224},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=93071852","get-incorrect-passcode-try-use-93071852",{"request_context":1205,"type":1251,"id":1199,"faq_id":1199,"timestamp":1207,"cir_id":1208},"FAQ_CONTENT","challenge-code-response-system-work-730707919"]