Why am I unable to see a specific menu item in TWS?

If menu items are disabled and not visible, click the "Show disabled items" arrowhead at the bottom of the menu when available to expand it and view all selections.

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Where can I find the contract identifiers (ISIN, CUSIP or conID) for a particular symbol in TWS?
Where can I find futures contract specifications in TWS?
How can I see product information in TWS?
How can I create a Conditional order in Mosaic?