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consider:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Credential Verification:\n\u003Cul>\u003Cli>Double-check that you are entering your username and password correctly.\u003C\u002Fli>\u003Cli>Ensure that caps lock is not accidentally enabled.\u003C\u002Fli>\u003Cli>If you have recently changed your password, make sure you are using the new one.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>Internet Connection:\n\u003Cul>\u003Cli>Verify that you have a stable internet connection.\u003C\u002Fli>\u003Cli>Try switching between Wi-Fi and cellular data to see if the issue persists.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>Account Status:\n\u003Cul>\u003Cli>Confirm that your IBKR account is active and not closed.\u003C\u002Fli>\u003Cli>If your account is closed, you will not be able to access trading systems, including mobile apps.\u003C\u002Fli>\u003Cli>With a closed account, you may still view statements and reports by logging in to Client Portal.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>App Updates:\n\u003Cul>\u003Cli>Ensure you have the latest version of the IBKR mobile app installed.\u003C\u002Fli>\u003Cli>Check your device's app store for any available updates.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>Device Issues:\n\u003Cul>\u003Cli>Restart your mobile device and try logging in again.\u003C\u002Fli>\u003Cli>Clear the app's cache and data (you can find this option in your device's settings).\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>Server Status:\n\u003Cul>\u003Cli>Check IBKR's official website or social media channels for any reported server issues or maintenance.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>If you have tried these steps and are still unable to log in, consider the following actions:\u003C\u002Fp>\u003Cul>\u003Cli>For closed accounts:\n\u003Cul>\u003Cli>To regain trading access, you must either request to reopen your old account or start a new application.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>For active accounts with persistent login issues:\n\u003Cul>\u003Cli>Reach out to IBKR's customer support for assistance.\u003C\u002Fli>\u003Cli>Be prepared to provide details about your account, the device you are using, and the specific error messages you are encountering.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Remember, maintaining the security of your account is crucial. If you suspect any unauthorized access attempts, contact IBKR immediately to protect your account and assets.\u003C\u002Fp>",[1205,1211,1213],{"id":627,"title":628,"feedback_context":1206},{"request_context":1207,"type":1208,"id":627,"faq_id":627,"timestamp":1209,"cir_id":1210},"faq-browser-public,faq-browser-1:Jibotsrv4-22b53c24-91d1-470e-a34c-ee4275862248","FAQ_NAVIGATION",1794534011877,"ede5b46c-9b64-447b-8698-6a9d82644e33",{"id":983,"title":984,"feedback_context":1212},{"request_context":1207,"type":1208,"id":983,"faq_id":983,"timestamp":1209,"cir_id":1210},{"id":1075,"title":1076,"feedback_context":1214},{"request_context":1207,"type":1208,"id":1075,"faq_id":1075,"timestamp":1209,"cir_id":1210},"\u003Cp>If you are experiencing difficulties logging in to the Interactive Brokers (IBKR) mobile trading app, there are several potential reasons and solutions to consider:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Credential Verification:\n\u003Cul>\u003Cli>Double-check that you are entering your username and password correctly…\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003C\u002Fol>",[1217,1230,1238,1246],{"id":1218,"title":1219,"feedback_context":1220,"short_description":1223,"source":1224,"slug":1229},"28229874","How do I change the password on my paper account?",{"request_context":1207,"type":1221,"id":1218,"faq_id":1218,"timestamp":1222,"cir_id":1210},"FAQ_SIMILAR",1794534011898,"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=TA_PAPER_TRADING\">RESET PAPER PASSWORD\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Your Paper Trading account can be used on all our trading platforms including Client Portal, TWS and the IBKR Mobile App. At the time of login, you must select either the Live or Paper mode (above the username field) using the toggle. If you wish to trade in the paper trading account, kindly use the paper trading username and password…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1227,"sourceType":1228},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=28229874","FAQ","change-password-paper-account-28229874",{"id":1231,"title":1232,"feedback_context":1233,"short_description":1234,"source":1235,"slug":1237},"73506651","How can I access my paper account in IBKR Mobile?",{"request_context":1207,"type":1221,"id":1231,"faq_id":1231,"timestamp":1222,"cir_id":1210},"\u003Cp>To log into the Paper Trading version of IBKR Mobile, from the Login screen tap the three dots in the upper right corner and select \u003Cstrong>Log in to Paper Trading\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>Continue to log in with your username\u002Fpassword…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1236,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=73506651","access-paper-account-ibkr-mobile-73506651",{"id":1239,"title":1240,"feedback_context":1241,"short_description":1242,"source":1243,"slug":1245},"721370474","What should I consider when trading with multiple currencies in my Interactive Brokers account?",{"request_context":1207,"type":1221,"id":1239,"faq_id":1239,"timestamp":1222,"cir_id":1210},"\u003Cp>When trading with multiple currencies in your Interactive Brokers account, there are several important factors to consider to ensure smooth operations and avoid potential issues:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Currency Balances:\n\u003Cul>\u003Cli>Regularly check all currency balances in your account…\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003C\u002Fol>",{"id":1225,"title":1226,"link":1244,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=721370474","should-consider-trading-multiple-currencies-721370474",{"id":1247,"title":1248,"feedback_context":1249,"short_description":1250,"source":1251,"slug":1253},"523494789","How to get started with IBKR?",{"request_context":1207,"type":1221,"id":1247,"faq_id":1247,"timestamp":1222,"cir_id":1210},"\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww1.interactivebrokers.com\u002Fen\u002Findex.php?f=49602\">Welcome to Interactive Brokers\u003C\u002Fa>, now that your account is funded and approved you can start trading.\u003C\u002Fp>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1252,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=523494789","get-started-ibkr-523494789",{"request_context":1207,"type":1255,"id":1201,"faq_id":1201,"timestamp":1209,"cir_id":1210},"FAQ_CONTENT","am-unable-log-interactive-brokers-730708165"]