Why am I unable to have a Hong Kong stock symbol added to IBKR's database?

We generally allow only securities that are available for trading at IBKR to be transferred into the account.

To check if a security is available for trading, type in the stock symbol or ISIN into an empty Watchlist line of TWS and hit Enter. If available, a window will appear giving you an opportunity to load the symbol into the Watchlist and place a trade. …

To check whether a security is available for trading, type in the stock symbol or ISIN into an empty Watchlist line and hit Enter. If available, a window will appear giving you an opportunity to load the symbol into the Watchlist and place a trade. …

Overview

• To enhance market surveillance capabilities and maintain market integrity, the Securities and Futures Commission (“SFC”) has introduced the Hong Kong Investor Identification Regime (“HKIDR”).
• Once implemented, all securities trades placed on, or off-exchange trades obligated to be reported to, the Stock Exchange of Hong Kong Limited ("SEHK") must be tagged with a client identifier and the corresponding identification details must be provided to the SEHK…

The Securities and Futures Commission (SFC) introduced the Hong Kong Investor Identification Regime (HKIDR) for the Hong Kong securities market in March 2023. Under HKIDR, Relevant Regulated Intermediaries (RRIs), including IBKR, are required to assign a Broker-Client-Assigned-Number (BCAN) to each client with the capability to trade securities on the Stock Exchange of Hong Kong (SEHK). The RRI must also tag this identifier to all securities orders sent to SEHK…