Why was my account double charged market data fees?

Real time market data subscriptions are per exchange.

Additional Information…

Clients can only see market data once the account has been funded. Once the account has been funded, the market data fees will be assessed for any subscriptions that were requested during the application process.

You can review and update your market data subscriptions within Client Portal. Please see …

If you manage multiple accounts, have multiple linked accounts, or use account partitions, you will be prompted to select one or more accounts once you log in to Client Portal.

The selected accounts for which data will be displayed are shown to the right of the current page name on the…

Per GDPR, EU clients may request that their personal information be deleted. To submit this request, call IBKR Client Services or login to Client Portal and send a message to IBKR Client Services requesting that your personal information be deleted. If you are unable to login to Client Portal, you may also send us an inquiry through the Contact Us page of our website with your name and account number included. Your request will then be sent to our Data Protection Officer…