If your account is currently limited to making deposits/withdrawals in HKD/CNH/USD and to/from Hong Kong bank accounts only, this is due to the Signature Verification method you selected during account opening.
In order to remove this restriction, you will need to complete an alternative Signature Verification method:
Use the button above and click on Link a Non-HK Bank Account tile to select your preferred Signature Verification option.
Alternatively, follow the below procedure to change your signature verification method:
- Log in to Client Portal
- Select Transfer Funds under Transfer & Pay
- Select Deposit Funds or Withdrawal Funds
- Click on Link a Non-HK Bank Account tile
- Select your preferred Signature Verification option (other than Option 4) from the prompt’s drop-down and follow the specific steps provided.
Once you have successfully completed your selected signature verification process, you will be able to transfer to/from your non-Hong Kong Bank account(s) and make transfers using all supported currencies.
Additional Information