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How can I transfer the settings of my current Mobile Authenticator app to the new device?","\u003Cp>You have several solutions. We list them below, starting from the less time consuming:\u003C\u002Fp>\u003Cul>\u003Cli>Enable the Backup\u002FSync option for your Mobile Authenticator app (\u003Ca href=\"https:\u002F\u002Fibkrguides.com\u002Fkb\u002Fhow-to-activate-a-mobile-authenticator-app.htm\">see point \u003Cem>2.\u003C\u002Fem> in section \u003Cem>Best Practices\u003C\u002Fem>\u003C\u002Fa>) on your current phone or tablet. Once you have received your new device, you will be able to restore your app configuration directly from the cloud, within seconds. With this option, you would not need to have both devices simultaneously at hand.\u003C\u002Fli>\u003Cli>Only for Google Authenticator: use the \"Transfer Accounts\" function from the main app menu (sandwich icon on the top left corner) and you will be able to copy the entries on your new phone. In order to use this option, you need to have both devices simultaneously at hand.\u003C\u002Fli>\u003Cli>Start from scratch on the new device and scan again the QR code from your Client Portal to re-activate your user. With this option, you do not need to have the old device at hand but you need to have access to your Client Portal or contact our Client Services to obtain a temporary access.  The entire operation could be time consuming, especially if you have multiple usernames to re-activate.\u003C\u002Fli>\u003C\u002Ful>",[1210,1216],{"id":505,"title":506,"feedback_context":1211},{"request_context":1212,"type":1213,"id":505,"faq_id":505,"timestamp":1214,"cir_id":1215},"faq-browser-public,faq-browser-1:Jibotsrv4-b7df6b54-e1dc-47c4-a255-eac8115bf876","FAQ_NAVIGATION",1794520487516,"3d55b258-e3a7-4845-b482-e16e3b59c826",{"id":533,"title":534,"feedback_context":1217},{"request_context":1212,"type":1213,"id":533,"faq_id":533,"timestamp":1214,"cir_id":1215},"\u003Cp>You have several solutions. We list them below, starting from the less time consuming:\u003C\u002Fp>\u003Cul>\u003Cli>Enable the Backup\u002FSync option for your Mobile Authenticator app (\u003Ca href=\"https:\u002F\u002Fibkrguides.com\u002Fkb\u002Fhow-to-activate-a-mobile-authenticator-app.htm\">see point \u003Cem>2.\u003C\u002Fem> in section \u003Cem>Best Practices\u003C\u002Fem>\u003C\u002Fa>…\u003C\u002Fli>\u003C\u002Ful>",[1220,1232,1239,1246],{"id":1221,"title":1222,"feedback_context":1223,"short_description":1226,"source":1227},"137761431","How do I use two-factor IBKR Mobile Authentication?",{"request_context":1212,"type":1224,"id":1221,"faq_id":1221,"timestamp":1225,"cir_id":1215},"FAQ_SIMILAR",1794520487544,"\u003Cp>Use IBKR Mobile Authentication (IB Key) for secure two-factor authentication when logging in. If you are an existing IBKR client and have already activated IBKR Mobile Authentication (IB Key) via IBKR Mobile, you do not have to take any action. Once IBKR Mobile Authentication (IB Key) has been activated on your mobile device, it will authenticate your login from both IBKR apps…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1230,"sourceType":1231},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=137761431","FAQ",{"id":1233,"title":1234,"feedback_context":1235,"short_description":1236,"source":1237},"104939266","Can I register IBKR Mobile Authentication on a second device?",{"request_context":1212,"type":1224,"id":1233,"faq_id":1233,"timestamp":1225,"cir_id":1215},"\u003Cp>No, it is not permitted to register IBKR Mobile Authentication (IB Key) on a second device.\u003C\u002Fp>\u003Cp>You may have the IBKR Mobile app installed simultaneously on multiple devices but the integrated authentication module (IBKR Mobile Authentication (IB Key)) can only be active on a single smartphone, on which you will complete the Two-Factor authentication tasks triggered from any other device…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1238,"sourceType":1231},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=104939266",{"id":1240,"title":1241,"feedback_context":1242,"short_description":1243,"source":1244},"47464481","What are the system requirements for IBKR Mobile?",{"request_context":1212,"type":1224,"id":1240,"faq_id":1240,"timestamp":1225,"cir_id":1215},"\u003Cp>Our IBKR Mobile app provides the functionality you need to trade and manage your account on-the-go.\u003C\u002Fp>\u003Cp>The app is available for iOS devices (iPhone, iPad) and Android phone and tablet…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1245,"sourceType":1231},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=47464481",{"id":1247,"title":1248,"feedback_context":1249,"short_description":1250,"source":1251},"29086424","Can I install IBKR Mobile on multiple devices?",{"request_context":1212,"type":1224,"id":1247,"faq_id":1247,"timestamp":1225,"cir_id":1215},"\u003Cp>The IBKR Mobile app can be installed on multiple devices, but only ONE phone\u002Fdevice can be active at a time for use with your username. In addition, you may only use one mobile number for authentication…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1252,"sourceType":1231},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=29086424",{"request_context":1212,"type":1254,"id":1206,"faq_id":1206,"timestamp":1214,"cir_id":1215},"FAQ_CONTENT"]