Our custodian banks will generally reject cash deposits send in the wrong currency.
A return of the funds may require a few business days time and IBKR cannot speed up resolution as the deposit will usually not arrive at IBKR.
What you can do?
- Contact your bank/financial institution who sent the funds and ask them to recall the payment if funds have not returned within 4 business days. It is the obligation of the sending bank to trace payments that have not been received at the final beneficiary account as per standard banking practice.
- Inform your bank that you expect the payment to return to your account in order for them to trace the return of funds in case a recall of funds is to early.
Please Note
- Although you can fund your account in multiple currencies, wire routing instructions vary by currency. It is critical to provide your bank with proper instructions, otherwise the transfer can be rejected or converted to another currency. Since error-handling procedures are subject to bank discretion and outside our control, we are unable to assume responsibility for improperly applied instructions.
Additional Information