If you are receiving the error message "Login failed - You have been locked out due to an excessive number of failed login attempts" while trying to access the trading system, you must contact IBKR Client Services via phone to restore access.
Use the button above to access our phone directory and call Client Services using the number that best suits your region.
Please Note
- For security reasons, IBKR DOES NOT reset passwords, provide usernames or unlock accounts via e-mail or chat.