Why am I unable to log into my paper trading account?

You may not be able to log into your paper trading account if: 

  • Your live account has been migrated to a different legal entity. In that case, your old paper trading account was closed.
  • You requested a new paper trading account that is not ready. It normally takes 24 hours to be activated.
  • Your paper trading account has been closed due to 6 months of inactivity.
  • Your live account is closed. In that case, your paper trading account will also be closed.
  • You have a newer account and have never requested a paper account.


Additional Information

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What is the difference between a "live" and a "paper" IMPACT account?
How can I access my paper account in TWS?
Can I have a second username for my paper trading account?
Is it possible to transfer positions into a paper account?