SUBMIT TICKET TO CLIENT SERVICES
Please Note: The account must first have approved U.S. Futures trading permissions.
Once the account has U.S. Futures trading permissions, submit a ticket via the Message Center requesting to have the capability to enter VIXTAS orders. Access the Message Center via Client Portal by clicking the User menu (head and shoulders icon in the top right corner) followed by Secure Message Center. Once there, select COMPOSE followed by New Ticket. Select Account Services as the ticket category followed by Account Configuration/Permissions, then type "VIX Trading At Settlement Capabilities" as the subject.
Once the request has been reviewed and approved you will be able to enter an order for a VIX Trade-at-Settlement (VIXTAS) contract. You can submit a VIXTAS order to the CFE up until the VIX future contract's daily close at 16:13 EST.
Additional Information