SEND TICKET TO CLIENT SERVICES
If your Country of Birth in Client Portal is incorrect, you will need to send in a ticket to Client Services with the request and provide proper documentation.
Use the button above or follow the below procedure to submit a request:
- Log in to Client Portal.
- Click the Help menu (question mark icon in the top right corner) followed by Secure Message Center.
- Click the Compose button and select New Ticket.
- Select Application Assistance as the ticket category followed by Document Request, then type "Correct Country of Birth" as the subject.
- Write a brief summary of the request and upload relevant documentation.
- Click Submit.
Additional Information
- Creating a new ticket can be found in our Users' Guide.