How can I correct my Country of Birth information?

SEND TICKET TO CLIENT SERVICES

If your Country of Birth in Client Portal is incorrect, you will need to send in a ticket to Client Services with the request and provide proper documentation.

Use the button above or follow the below procedure to submit a request:

  1. Log in to Client Portal.
  2. Click the Help menu (question mark icon in the top right corner) followed by Secure Message Center.
  3. Click the Compose button and select New Ticket.
  4. Select Application Assistance as the ticket category followed by Document Request, then type "Correct Country of Birth" as the subject.
  5. Write a brief summary of the request and upload relevant documentation. 
  6. Click Submit.


Additional Information

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