Why can I not perform an internal transfer to my other IBKR account?

REVIEW PERSONAL INFORMATION

Individuals on both accounts must have the following information consistent to qualify for internal transfers:

  • Full Name
  • Tax ID Numbers (and Countries)
  • Identification Numbers (and Types)
  • Country of Legal Residency 

Use the button above or follow the below procedure to review and update your personal information on both accounts:

  1. Log into Client Portal
  2. Click the User menu (head and shoulders icon in the top right corner) followed by Settings
  3. Under Account Settings find the Account Profile section
  1. Click the Profile you would like to edit.
  2. Update the relevant fields and continue to confirm.
  3. Click Continue to advance through the screens.

Please allow 24 hours for your account profile to update before you try again. 

Please Note

  • Transfers between individual/joint and joint/individual is allowed but a transferred between individual/joint to institutional account is not allowed.
  • Internal position transfers are rejected if the account is not yet funded. Please try to transfer funds internally first and then the positions.
  • If you recently deposited funds into your account, please be aware that withdrawal restrictions apply to internal transfers as well.
  • Cryptocurrency positions cannot be transferred.
  • Interactive Brokers permits TFSA/RRSP accounts to receive contributions via internal transfers in CAD from a linked liked name account. 


Additional Information

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