Individuals on both accounts must have the following information consistent to qualify for internal transfers:
- Full Name
- Tax ID Numbers (and Countries)
- Identification Numbers (and Types)
- Country of Legal Residency
Use the button above or follow the below procedure to review and update your personal information on both accounts:
- Log into Client Portal
- Click the User menu (head and shoulders icon in the top right corner) followed by Settings
- Under Account Settings find the Account Profile section
- Click the Profile you would like to edit.
- Update the relevant fields and continue to confirm.
- Click Continue to advance through the screens.
Please allow 24 hours for your account profile to update before you try again.
Please Note
- Transfers between individual/joint and joint/individual is allowed but a transferred between individual/joint to institutional account is not allowed.
- Internal position transfers are rejected if the account is not yet funded. Please try to transfer funds internally first and then the positions.
- If you recently deposited funds into your account, please be aware that withdrawal restrictions apply to internal transfers as well.
- Cryptocurrency positions cannot be transferred.
- Interactive Brokers permits TFSA/RRSP accounts to receive contributions via internal transfers in CAD from a linked liked name account.
Additional Information