Can I list a P.O. Box as my residential address?

UPDATE ADDRESS

No, we cannot accept a P.O. Box as a residential address.

However, once we have established your residential address, you are welcome to add a P.O. Box as a mailing address onto your account.

Use the button above or follow the below procedure to update your mailing address:

1. Log into Client Portal
2. Click the User menu (head and shoulders icon in the top right corner) followed by Settings
3. Under Account Settings find the Account Profile section

4. Click the Profile you would like to edit
5. Update the relevant fields
6. Click CONTINUE to advance through the screens
7. Click OK

Additional Information

• Editing your Profile available in our User Guides