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Order cancellations\u002Frejections may be attributable to a variety of factors including IBKR credit policies, exchange restrictions or an invalid user request. In situations where the error message is not self explanatory, the user will need to \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=NEW_TICKET\">contact the technical support teams of IBKR\u003C\u002Fa> (select \u003Cstrong>API\u003C\u002Fstrong> as the ticket category followed by \u003Cstrong>TWS API\u003C\u002Fstrong> and type \"\u003Cstrong>NinjaTrader Order Rejected\u003C\u002Fstrong>\" as the subject) and Ninja Trader to diagnose and troubleshoot the problem.\u003C\u002Fp>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupport.ninjatrader.com\u002Fs\u002Farticle\u002FConnecting-to-Your-Interactive-Brokers-Account?language=en_US\">Connecting to your Interactive Brokers account\u003C\u002Fa>\u003C\u002Fli>\u003C\u002Ful>",[1205,1211,1213,1215],{"id":628,"title":629,"feedback_context":1206},{"request_context":1207,"type":1208,"id":628,"faq_id":628,"timestamp":1209,"cir_id":1210},"faq-browser-public,faq-browser-1:JFaqHTTP5-48121ed9-d0a9-4471-8d67-4c945f6b33b7","FAQ_NAVIGATION",1794515911004,"9eeb57bf-6a15-4ae4-ae8e-3da785eedce5",{"id":984,"title":985,"feedback_context":1212},{"request_context":1207,"type":1208,"id":984,"faq_id":984,"timestamp":1209,"cir_id":1210},{"id":1092,"title":1093,"feedback_context":1214},{"request_context":1207,"type":1208,"id":1092,"faq_id":1092,"timestamp":1209,"cir_id":1210},{"id":1174,"title":1175,"feedback_context":1216},{"request_context":1207,"type":1208,"id":1174,"faq_id":1174,"timestamp":1209,"cir_id":1210},"\u003Cp>An order that has been canceled or rejected will be accompanied by an error message generated by Ninja Trader and\u002For TWS (depending upon the source of the action). Order cancellations\u002Frejections may be attributable to a variety of factors including IBKR credit policies, exchange restrictions or an invalid user request. In situations where the error message is not self explanatory, the user will need to…\u003C\u002Fp>",[1219,1231,1238,1245],{"id":1220,"title":1221,"feedback_context":1222,"short_description":1225,"source":1226},"30118661","How can I troubleshoot common TWS API errors?",{"request_context":1207,"type":1223,"id":1220,"faq_id":1220,"timestamp":1224,"cir_id":1210},"FAQ_SIMILAR",1794515911026,"\u003Cp>Please see the \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fcampus\u002Fibkr-api-page\u002Ftwsapi-doc\u002F#troubleshooting\">Troubleshooting & Support\u003C\u002Fa> section of the TWS API documentation for general troubleshooting suggestions and logging instructions.\u003C\u002Fp>\u003Cp>Error messages sent by the TWS are handled by the EWrapper.error() callback function. When an error event occurs, it will be delivered to error(), and will contain the originating request\u002Forder ID (if applicable), a numeric error code and a brief description of the error. For further information on error handling and associated error codes, please consult the TWS API…\u003C\u002Fp>",{"id":1227,"title":1228,"link":1229,"sourceType":1230},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=30118661","FAQ",{"id":1232,"title":1233,"feedback_context":1234,"short_description":1235,"source":1236},"77044576","What does the error message \"There is insufficient shares available for short sale\" mean?",{"request_context":1207,"type":1223,"id":1232,"faq_id":1232,"timestamp":1224,"cir_id":1210},"\u003Cp>This error message will appear in the Order Preview window when submitting a short sale order after the order goes through a credit check and it is determined that IBKR will not be able to borrow shares by the trade settlement date.\u003C\u002Fp>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1227,"title":1228,"link":1237,"sourceType":1230},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=77044576",{"id":1239,"title":1240,"feedback_context":1241,"short_description":1242,"source":1243},"30131335","What does \"Cancelled by system invalid order\" mean?",{"request_context":1207,"type":1223,"id":1239,"faq_id":1239,"timestamp":1224,"cir_id":1210},"\u003Cp>The message refers to who cancelled the order. As an example, Cancelled by System is a message you will see when one OCA leg of an order is canceled by the User then the IBKR system will cancel the other leg of the OCA Group. The message for the first leg will be displayed as User Cancelled as the user acted to cancel the order.  The other OCA leg message will show Cancelled by System as the IBKR system was active in cancelling that order. An Invalid Order means the order was either created incorrectly and when submitted the IBKR system would not accept the order. Or the Invalid Order was created in a manner the exchange would not accept or a change occurred like the contract expired so the exchange could no longer hold the order…\u003C\u002Fp>",{"id":1227,"title":1228,"link":1244,"sourceType":1230},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=30131335",{"id":1246,"title":1247,"feedback_context":1248,"short_description":1249,"source":1250},"1448263409","How can I download or update IBKR Mobile\u002FIBKR Global Trader if I cannot locate it on my app store?",{"request_context":1207,"type":1223,"id":1246,"faq_id":1246,"timestamp":1224,"cir_id":1210},"\u003Cp>If you are having trouble downloading the IBKR Mobile\u002FIBKR Global Trader App or it is not available on your app store, there are a variety of ways yo can access the IBKR platform:\u003C\u002Fp>\u003Cp>\u003Cstrong>How to update, download or re-download the IBKR Apps:\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1227,"title":1228,"link":1251,"sourceType":1230},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1448263409",{"request_context":1207,"type":1253,"id":1201,"faq_id":1201,"timestamp":1209,"cir_id":1210},"FAQ_CONTENT"]