First, be sure that you are logged into the correct version of TWS. For example, if you read about a feature in the TWS Beta notes, you must log into the TWS Beta version to be sure to find that feature. To find features within TWS, use the "Help/Ticker Lookup" search box in the upper right corner of both Mosaic and Classic TWS.
You advertise a specific feature in TWS, but I can't find it.
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How do I access the Tax Optimizer?
How do I switch to a different version of TWS?
How can I reset or recover TWS settings?
How will I know when a new TWS version has been released?