Overview
- If the other broker participates in the Automated Customer Account Transfer Service (ACATS) program, then contact your other broker to submit the transfer out electronically.
- If the other brokers is not ACATS eligible, they must provide outgoing trustee to trustee transfer paperwork or outgoing Direct Rollover paperwork. The completed documents can be loaded through the Client Portal (please note this is only for cash transfers, information submitted is only instructions, not the actual withdrawal.
- After the paperwork is reviewed and approved, the client will be updated in the auto generated ticket via CIM. The client will be advised to submit the withdrawal of funds at that time.
How to submit Wire instructions for non-ACATS eligible transfer out requests:
- Log into Client Portal
- Click Transfer & Pay followed by Transfer Funds
- Select Distribution
- Select Use a new withdrawal method
- Next to Bank Wire, click Use this Method
- Select Non-bank Financial Institution when asked "Where will the funds be deposited?"
- Answer the prompts that follow, click the box next to : "Will you be sending a Trustee-to-Trustee Transfer or Direct Rollover to this destination?"
- "Confirm in the pop up box you have the signed custodian transfer paperwork
- Complete remaining banking prompts and click "Save Bank Information"
- Confirm the instructions on the next page and click Continue
- Click on Upload your form
- Click Reply to upload the document and add a comment
- Click Submit and close the window
If a wire transfer is not accepted by your new custodian, you may submit a check withdrawal request:
Please Note: check requests require review by Compliance and will take longer to process if approved.
- Log into Client Portal
- Click Transfer & Pay followed by Transfer Funds
- Select Distribution
- Select Use a new withdrawal method
- Next to Check, click Use this Method
- Select "Send to another person/entity" from the first drop down box
- Answer the prompts that follow,
- Click Save Destination
- Complete remaining banking prompts and click "Save Bank Information"
- Confirm the information and click Continue
- Read the instructions and click Finish
Updates of your transfer request is provided through the Message Center.
Contra firms and Custodians (only) may forward paperwork to the following:
Interactive Brokers LLC
10 S. Riverside Plaza, Suite 1600
Chicago, IL 60606-3706
- Email — iraservices@ibkr.com
- Fax — 312-542-7345
Additional Information
- IRA Transfer Methods available in our Client Portal User Guides