As a Financial Advisor, you can submit an IRA Qualified Charitable Donation request on behalf of your client via the client portal. Client approval is required before the donation is finalized. Depending on your service model, refer to the appropriate steps below for streamlined vs. non-streamlined Financial Advisors.
How to Request a Qualified Charitable Donation
- Log in to Client Portal
- Click the Transfer & Pay menu followed by Transfer Funds
- Select Charitable Donation
Please Note: The Charitable Donation tile only displays when the Financial Advisor selects a "U" account with an IRA type of Traditional or Rollover, and the account holder meets the QCD-eligible age requirement.
Steps for Streamlined Financial Advisors
- Select Charitable Donation and pick a prior charity, or search for a charity by name/EIN.
- Enter the donation details, verify the donation, and submit the request.
- Client approves electronically via the app/online prompt or via email confirmation.
- Donation is processed upon review and approval.
Steps for Non-Streamlined Financial Advisors
- Select Charitable Donation and pick a prior charity, or search for a charity by name/EIN.
- Enter the donation details, verify the donation, and submit the request.
- On the completion screen, a Consent Form is generated. Download the form, have it signed by the client, and upload the signed form.
Please Note: The form can also be uploaded from the Transaction History screen.
- The client must physically sign the consent form and return it to the FA, who then uploads it.
- Donation is processed upon receipt of the signed form, followed by review and approval.
Click here for additional information on Eligibility, tax reporting and the withdrawal processing.
What Do I Do If the Charity My Client Wants to Donate to Is Not on the List?
- Navigate to Transfer & Pay > Transfer Funds > Charitable Donation, and select a "U" account with an IRA type of Traditional or Rollover for your client.
- Enter the donation amount.
- Select Other from the charity drop-down list.
- Enter the charity information (Name and EIN).
- Follow the steps outlined above for either streamlined or non-streamlined FA services.
- Review the donation.
- Confirm the donation.
Review and Approval
- Donations for charities not on the list are subject to review and approval, which may take several business days to complete. Submission of a request does not guarantee approval.
- Once submitted, you can monitor the status of your request within Advisor Portal > Transaction History.
Please Note: That during year-end, request volumes increase significantly, which can extend review times. We recommend submitting requests as early as possible to meet any deadlines.