Colors in the order status field provide at-a-glance information about the current state of an order. In the trading system, you can hold your mouse over the order status to see what the color indicates. If the order color description does not display, open Global Configuration and select Display and then Settings. In the Tooltips section of the Settings page, ensure that "Show order status information" is checked.
| Color | Definition |
| LIGHT GRAY: indicates that you are in the process of creating an order and you have not yet transmitted it. | |
| LIGHT BLUE: indicates that you have transmitted your order, but have not yet received confirmation that it has been accepted at the destination. | |
| PALE PURPLE: indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) but that currently, the order is not working, due to system, exchange, or other issues. When the order becomes active, the order status color will change appropriately. | |
| PURPLE: indicates that the order has been suspended because the component size is larger than the account can support. The order is awaiting action by the client. Please modify the component size or add funds to your account. | |
| DARK BLUE: indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) and that this order has yet to be elected. The order status remains DARK BLUE until the election criteria are met. At that time the order is triggered, and the order status color will change appropriately. | |
| GREEN: indicates that your order has been accepted and is working at the destination. | |
| DARK GREEN: is used in the Shortable column and indicates that this contract can be sold short but that at the moment there are no shares available to short, and that the system is searching for shares. | |
| LIGHT GREEN: is used by the Blotter to indicate that a ticket has been accepted by the trader. | |
| PINK: indicates that you have sent a request to cancel the order but have not yet received cancel confirmation from the order destination. At this point, your order is not confirmed canceled. Your order may still fill while your cancellation request is pending. | |
| ORANGE: indicates that a cancellation request has been accepted by the system but that currently the request is not being recognized, due to system, exchange, or other issues. At this point, your order is not confirmed canceled. Your order may still fill while your cancellation request is pending. | |
| RED: indicates that the balance of your order has been confirmed canceled by the system. This could occur unexpectedly when the destination has rejected your order. In the Shortable column, RED indicates that no shares are available for a short sale. Once the order is confirmed canceled, the Order Management line in the Classic layout will disappear from your trading screen after 30 seconds. Please see the Customer Agreement for further information on order confirmation and order cancellation. | |
| MAROON: indicates that an attached simulated order type has been accepted by the system and has yet to be elected. The order is held in the system (and the status remains MAROON) until the election criteria are met. At that time the order is transmitted to the specified destination and the order status color will change appropriately. |