You can cancel your eGIRO setup by removing it from both your IBKR account and your bank account. Important: You must cancel the eGIRO setup on both sides to ensure it is completely deactivated.
Steps to Cancel eGIRO Setup
Step 1: Cancel eGIRO on Your IBKR Account
- Log in to Client Portal
- From the Transfer & Pay menu, select Saved Information
- Locate your eGIRO instruction in the saved payment methods
- Click on the "X" icon next to the eGIRO instruction to delete the setup from your IBKR account.
Step 2: Cancel eGIRO at Your Bank
Contact your bank directly to cancel the eGIRO authorization on their end. You can typically do this by:
- Contact your bank directly to cancel the eGIRO authorization on their end. You can typically do this by:
- Logging into your bank's online banking platform and navigating to the eGIRO/GIRO management section
- Calling your bank's customer service hotline
- Visiting a branch in person
- Refer to your bank's specific instructions for canceling eGIRO arrangements.
Refer to your bank's specific instructions for canceling eGIRO arrangements.
Note
- Both cancellations are required: Removing the eGIRO setup from your IBKR account alone will not fully cancel the arrangement. You must also cancel it with your bank to ensure your eGIRO setup has been fully disabled.
- Processing time: While removal from your IBKR account is immediate, your bank may take up to one business day to process the eGIRO cancellation.
- Confirmation: Consider requesting confirmation from your bank that the eGIRO arrangement has been successfully canceled.
Additional Information
- If you need to set up eGIRO in the future, you can refer to our guide on "How to setup an eGIRO" and follow the complete setup process again.