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All the communications using TCP port 4001 are SSL protected. Some additional services (cloud settings, platform auto-update) use destination TCP port 443 (HTTPS).\u003C\u002Fli>\u003Cli>If your network is configured to access the Internet through a Proxy server, please be aware that the TWS can only work with transparent (SOCKS) proxies. Detailed information about the interaction between TWS and Proxy servers can be found on this page.\u003C\u002Fli>\u003Cli>Below you can find a detailed list of all the destination hosts\u002Fports used by our platforms. When you use our services, please configure your firewall and security system to allow connections to and from those hosts\u002Fports.\u003C\u002Fli>\u003Cli>In order to test whether your connection needs any special setup or is already configured properly, you can follow the instructions on \u003Ca href=\"http:\u002F\u002Fwww\u002Fibconfluence\u002Fspaces\u002FFAQ\u002Fpages\u002F1179651677\">this page\u003C\u002Fa>. If you are not familiar with networking concepts, we advise you to contact your IT Support or Network Administrator for this matter.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Specs: Client Portal and Website\u003C\u002Fstrong>\u003C\u002Fp>\u003Ctable>\u003Ctr>\u003Ctd> Region\u002FProduct \u003C\u002Ftd>\u003Ctd> Server (Host) \u003C\u002Ftd>\u003Ctd> Ports \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – AMERICAS \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.com\">www.interactivebrokers.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – Canada \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.ca\">www.interactivebrokers.ca\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – Ireland \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.ie\">www.interactivebrokers.ie\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – UK \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.co.uk\">www.interactivebrokers.co.uk\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – INDIA\u003Csup>2\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.co.in\">www.interactivebrokers.co.in\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – JAPAN\u003Csup>2\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.co.in\">www.interactivebrokers.co.in\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – HONG KONG\u003Csup>2\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.com.hk\">www.interactivebrokers.com.hk\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – SINGAPORE\u003Csup>2\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.com.sg\">www.interactivebrokers.com.sg\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE – CHINA\u003Csup>2\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.ibkr.com.cn\">www.ibkr.com.cn\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IBKR WEBSITE - AUSTRALIA \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fwww.interactivebrokers.com.au\">www.interactivebrokers.com.au\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> CLIENT PORTAL - US (EAST) \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fndcdyn.interactivebrokers.com\">ndcdyn.interactivebrokers.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> CLIENT PORTAL – US (CENTRAL) \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fcdcdyn.interactivebrokers.com\">cdcdyn.interactivebrokers.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003C\u002Ftable>\u003Cp>\u003Csup>1:\u003C\u002Fsup> Standard Communication: TCP Port 80 | SSL Communication: TCP Port 443.\u003C\u002Fp>\u003Cp>\u003Csup>2\u003C\u002Fsup>: This Server host does not support ping request.\u003C\u002Fp>\u003Cul>\u003Cli>If you are accessing Client Portal from a corporate network where the Internet access is provided through a load balancing equipment, you may receive error messages about expired\u002Finvalid session and\u002For missing web content upon or after the login phase. The load-balancer cycles your outbound connections over two or more network interfaces to equalize the network workload. Because of this mechanism, your HTTP requests reach our systems from different IP addresses, invalidating your Client Portal session. In this scenario, as a solution, please ask your network administrator or IT group to configure your machine\u002Fdevice for bypassing the load-balancer. This will allow your session to remain valid and alive.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Specs: Desktop TWS\u003C\u002Fstrong>\u003C\u002Fp>\u003Ctable>\u003Ctr>\u003Ctd> REGION\u002FTOOL \u003C\u002Ftd>\u003Ctd> PRIMARY\u002FBACKUP \u003C\u002Ftd>\u003Ctd> SERVER (HOST) \u003C\u002Ftd>\u003Ctd> PORTS     \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS AMERICAS (US EAST) \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fndc1.ibllc.com\">ndc1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fndc1-hb1.ibllc.com\">ndc1-hb1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fndc1-hb2.ibllc.com\">ndc1-hb2.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS AMERICAS (US CENTRAL) \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fcdc1.ibllc.com\">cdc1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fcdc1-hb1.ibllc.com\">cdc1-hb1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fcdc1-hb2.ibllc.com\">cdc1-hb2.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS EUROPE \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fzdc1.ibllc.com\">zdc1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fzdc1-hb1.ibllc.com\">zdc1-hb1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fzdc1-hb2.ibllc.com\">zdc1-hb2.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS ASIA (HONG KONG) \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fhdc1.ibllc.com\">hdc1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fhdc1-hb1.ibllc.com\">hdc1-hb1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fhdc1-hb2.ibllc.com\">hdc1-hb2.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>  TWS ASIA (SINGAPORE)   \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fsdc1.ibllc.com\">sdc1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>       \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fsdc1-hb1.ibllc.com\">sdc1-hb1.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>       \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fsdc1-hb2.ibllc.com\">sdc1-hb2.ibllc.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS ASIA - CHINA\u003Csup>3\u003C\u002Fsup> \u003C\u002Ftd>\u003Ctd>  Primary   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fmcgw1.ibllc.com.cn\">mcgw1.ibllc.com.cn\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fmcgw1-hb1.ibllc.com.cn\">mcgw1-hb1.ibllc.com.cn\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  Backup   \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fmcgw1-hb2.ibllc.com.cn\">mcgw1-hb2.ibllc.com.cn\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS AUTO-UPDATE \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fdownload.interactivebrokers.com\">download.interactivebrokers.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\u003Ctd>  \u003Ca href=\"http:\u002F\u002Fdownload2.interactivebrokers.com\">download2.interactivebrokers.com\u003C\u002Fa>   \u003C\u002Ftd>\u003Ctd>    \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> RISK NAVIGATOR \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Frisk.interactivebrokers.com\">risk.interactivebrokers.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> TWS CLOUD SETTINGS \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fs3.amazonaws.com\">s3.amazonaws.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> IB CAM \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fndc1.ibllc.com\">ndc1.ibllc.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 4000 \u002F 4001 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> WEB APPLICATIONS \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"http:\u002F\u002Fapi.ibkr.com\">api.ibkr.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003Ctr>\u003Ctd> DIAGNOSTICS REPORTS \u003C\u002Ftd>\u003Ctd> PRIMARY \u003C\u002Ftd>\u003Ctd> \u003Ca href=\"https:\u002F\u002Fwit1.interactivebrokers.com\">https:\u002F\u002Fwit1.interactivebrokers.com\u003C\u002Fa> \u003C\u002Ftd>\u003Ctd> 443 \u003C\u002Ftd>\n\u003C\u002Ftr>\u003C\u002Ftable>\u003Cp>\u003Csup>3\u003C\u002Fsup>: Gateway dedicated to clients with accounts assigned to the Hong Kong server, but are physically connecting from Mainland China.\u003C\u002Fp>",[1205,1211,1213],{"id":627,"title":628,"feedback_context":1206},{"request_context":1207,"type":1208,"id":627,"faq_id":627,"timestamp":1209,"cir_id":1210},"faq-browser-public,faq-browser-1:JFaqHTTP5-74ddb3d1-a178-457d-afad-b91c2f32fd01","FAQ_NAVIGATION",1794511919465,"bbee7a1f-e555-4bbb-81e4-b9d8c77a4728",{"id":983,"title":984,"feedback_context":1212},{"request_context":1207,"type":1208,"id":983,"faq_id":983,"timestamp":1209,"cir_id":1210},{"id":1009,"title":1010,"feedback_context":1214},{"request_context":1207,"type":1208,"id":1009,"faq_id":1009,"timestamp":1209,"cir_id":1210},"\u003Cp>\u003Cstrong>Overview\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>TWS connects to our back-end systems on destination TCP port 4001 (login, order submission) and TCP port 4000 (Market Data), from random source TCP ports above 1024. All the communications using TCP port 4001 are SSL protected. Some additional services (cloud settings, platform auto-update) use destination TCP port 443 (HTTPS)…\u003C\u002Fli>\u003C\u002Ful>",[1217,1229,1236,1243],{"id":1218,"title":1219,"feedback_context":1220,"short_description":1223,"source":1224},"104945705","How to check and solve connectivity issues affecting TWS?",{"request_context":1207,"type":1221,"id":1218,"faq_id":1218,"timestamp":1222,"cir_id":1210},"FAQ_SIMILAR",1794511919484,"\u003Ch3>IBKR Servers\u003C\u002Fh3>\u003Cp>The IBKR Servers used by the TWS are listed in the table below, according to their location and role:…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1227,"sourceType":1228},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=104945705","FAQ",{"id":1230,"title":1231,"feedback_context":1232,"short_description":1233,"source":1234},"1179651677","TWS\u002FIB Gateway and their interaction with proxy servers",{"request_context":1207,"type":1221,"id":1230,"faq_id":1230,"timestamp":1222,"cir_id":1210},"\u003Ch3>Configuration instructions\u003C\u002Fh3>\u003Cp>\u003Cstrong>Can the TWS\u002FIB Gateway operate through a Proxy server, and how?\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1235,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1179651677",{"id":1237,"title":1238,"feedback_context":1239,"short_description":1240,"source":1241},"35784948","At work I get a message saying the device is unable to communicate with the server",{"request_context":1207,"type":1221,"id":1237,"faq_id":1237,"timestamp":1222,"cir_id":1210},"\u003Cp>If you receive a message saying the device is unable to communicate with the server then you may be behind a corporate firewall. Please open port 4000\u002F4001 for unproxied TCP\u002FIP communication from your device…\u003C\u002Fp>",{"id":1225,"title":1226,"link":1242,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=35784948",{"id":1244,"title":1245,"feedback_context":1246,"short_description":1247,"source":1248},"35804352","What protocols and ports should my Broadband ISP allow?",{"request_context":1207,"type":1221,"id":1244,"faq_id":1244,"timestamp":1222,"cir_id":1210},"\u003Cp>TWS connects to our servers via ports 4000 and 4001; it will not function on any other port. To use TWS from behind a firewall, users should download the standalone version, and will be prompted during installation to specify proxy settings that will be used by TWS for all http requests. …\u003C\u002Fp>",{"id":1225,"title":1226,"link":1249,"sourceType":1228},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=35804352",{"request_context":1207,"type":1251,"id":1201,"faq_id":1201,"timestamp":1209,"cir_id":1210},"FAQ_CONTENT"]