According to Canada Revenue Agency (CRA) regulations, withholding agents (including IBKR) are not permitted to amend NR4 slips for non-resident Canadian tax withholding after issuance, and therefore cannot process refunds directly once the NR4 has been filed. If you believe you are eligible for a refund of withholding tax after your NR4 has been issued, you must file Form NR7-R (Application for Refund of Non-Resident Tax Withheld) directly with the CRA. Please include a copy of the NR4 slip provided by Interactive Brokers with your application. The CRA will review your claim and process any eligible refund directly to you.
Clients should consult with a tax advisor for assistance in making a claim for a tax refund on a dividend.