Occasionally users have reported being unable to run or update a current version of IBKR Desktop. Please try a few potential remedies below that may resolve your issue:

Steps to Remedy:…

If you encounter flickering or flashing within IBKR Desktop, you can attempt to remedy this by doing the following:

1. Check your Graphics Driver - You may need to update your graphics driver to be more up-to-date.
   1. Please go to your laptop manufacturer’s website to check if there are recent graphic’s driver updates that you can download and utilize…

Check that you are using the correct username/password combination. If you have just opened an account, remember that it make take a day or two for your account to become accessible. Also, consider that currently IBKR Desktop does not support all account types. Ineligible account types include: RIAs, Non-Professional Advisors, Family Offices, Introducing Brokers/Introducing Broker Clients, Money Managers, and Hedge Fund Advisors…

If you are experiencing issues with your charts not updating or displaying incorrectly in IBKR Desktop, here are some troubleshooting steps and alternatives you can try:

1. Switch to IBKR Desktop Beta Version:
   1. While logged in to IBKR Desktop, click on the…

PC Requirements

DOWNLOAD

If your computer meets the minimum system requirements, use the button above to download IBKR Desktop…

Third-party indicators, such as those available on TradingView are not available within IBKR Desktop.

Please see our Chart Indicators guide for supported indicators with IBKR Desktop…

We would love to hear your feedback and see your feature requests for IBKR Desktop.

To provide feedback:…

Yes, you can have both trading apps downloaded to the same computer, and you can log into either one at any time.  Additionally, you can trade your account from any of our trading apps including Client Portal, IBKR Mobile, TWS and IBKR Desktop using the same login credentials. The only limitation is that you can only be logged into one platform at a time. You must log out of one platform before you will be able to log into the other. …

The Layout Settings section allows you to restore trading pages and tickers you had set up on a previous day. You can elect to restore the entire settings file, which includes all trading pages and their tickers.

To restore your settings for IBKR Desktop:…

To create an Algorithmic Order as a market or limit order in IBKR Desktop:

1. In the add a ticket to the Rapid Order Entry panel, select Buy or Sell order,
2. Scroll down and click on Advanced link to open a Full Order Ticket window…

To send a screenshot and upload a diagnostics file from IBKR Desktop to Client Services:

1. From within the app, click the ? Support Center icon from the bottom left side menu.
2. Select Troubleshooting then View/Upload Logs…