If you are experiencing issues linking an external account within PortfolioAnalyst, please take the following steps:

1. Verify that your login credentials (username and password) for the external financial institution are correct
2. Ensure that the external institution's website is currently accessible and functioning properly…

Once you add an external account, it takes one business day for the data to be updated in PortfolioAnalyst. All of your external accounts are updated by the next business day.

Additional Information:…

If one of your external accounts has an error, use the 'Fix It' option to repair the connection. Once done, the account data will begin to harvest again each day. …

You can upload historical data for any linking External Accounts and any created Offline Accounts. 

Historical data may be entered manually or uploaded via CSV file. …

Brokerage, annuities, insurance, bank, credit card, real estate, loans and offline account types are supported…

Yes, you can link an IBKR account as an external account.  Review our Users Guide for step-by-step instructions. 

Additional Information…

ADD EXTERNAL ACCOUNTS TO PORTFOLIO ANALYST

The External Accounts screen lets you add accounts held at other financial institutions to Portfolio Analyst. You can add brokerage, bank and credit card accounts as well as other assets and liabilities. Once you have added an account to PortfolioAnalyst, you can view the most recent value of the account and drill down to see positions (in brokerage firms) and transactions. If you have added multiple brokerage accounts, you can drill down to a consolidated view of assets held at all of the accounts. Use the button above or follow the below procedure to add accounts:…

Our third-party data aggregator (Fiserv) supports financial institutions located in the United States and Canada. …

You can create an offline account that mimics your held away account. Select Offline Account. By adding an “Offline Account” you are requesting that we use data regarding an account that you hold outside of this firm and include it in your Portfolio Analysis report. To do this, you must obtain this data directly from the financial institution where you hold your account and enter it into IBKR’s systems…

When uploading historical data via CSV file, the upload file can contain three types of records: Position, Asset Transaction and Cash Transaction. You may include multiple record types in the same upload file.

See the supported File Formats…

We have joined with Fiserv, a global leader in aggregation services to retrieve and integrate account data from outside financial institutions for our clients.

Find more information on external accounts in PortfolioAnayst…