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Clients may file a complaint with Interactive Brokers by creating a ticket through Client Portal via the Help followed by Secure Message Center. Select…

As a New Zealand client, if you are not satisfied with the resolution of this complaint you may submit your complaint to Financial Services Complaints LTD (“FSCL”), an independent financial ombudsman service that is free to use. You may contact the FSCL by telephone at 0800 347 257, by email at…

Customers are actively encouraged to use the WebTicket system for prompt attention.  …