GET STARTED

Use the button above to help choose the right account to meet your needs and then from our…

If you are in the middle of an application and cannot proceed, please first clear your cache (history and cookies) on your browser. If this does not resolve the issue, please try another browser…

DOWNLOAD ACCOUNT CONFIRMATION LETTER

Use the button above or follow the below procedure to download a confirmation letter of account opening and account details in Client Portal:…

SEND MESSAGE TO CLIENT SERVICES

Please send a message to Client Services with a proof of identity document explaining the reason for the mismatch. We will rectify your name once we receive your proof of identity document…

EDIT YOUR APPLICATION | CONTACT CLIENT SERVICES

If you are in the middle of the application, use the button above or go to IBKR.com/app-status to log in and…

APPLICATION STATUS

Fund your application to prioritize its review. If for any reason your application is not approved, the funds will be promptly returned…

SEND TICKET TO CLIENT SERVICES

If you entered an incorrect country of legal residence in your account application, please contact Client Services via ticket…

Once you complete the "Create a Username and Password" page of your new account, you'll receive an email to verify your email address. After you have verified your email, you can complete your application at any time by logging into the app and tapping Finish Application from the Home page, Portfolio, or anywhere you see the banner within the app…

Please enter the part of your first name/last name which fits in the given space, then send a message to Client Services together with your proof of identity explaining the reason for the mismatch with the full name in your ID document. We will rectify your name once we receive your proof of identity document…

If your name or address includes any special characters, please replace them with regular English alphabet characters. For example, if your name or address includes the character "ö" please replace it with "oe" or "o"…

IBKR accepts applications from citizens or residents of most countries except those of countries prohibited by the U.S. Office of Foreign Assets Control (OFAC).

You can find a list of available customer types by country…

You have the option to confirm your mobile phone number. However, having this confirmation will help us to identify your account if you need assistance or have trouble logging in…

IBKR offers four types of joint accounts, each which accommodates two account holders. Upon death of any or both joint holder(s), the surviving holder or relevant party handling your estate is required to provide IBKR with notice of the death and documents, as required…

There are several reasons why you might not see the option to open an additional account in your Interactive Brokers (IBKR) settings. Here is a comprehensive overview of potential causes and solutions:

1. Account Type and Structure:
   • Some account types do not have the option to open additional accounts…

You will receive this message if the system recognizes an existing account in your name under the same email address.

In this case, you will want to open a new account linked to your existing account under the same username and password…