Order Status Colors

Each order in the live orders list includes a block of color to indicate the status of the order.

Color

Description

lightbluebar.jpg

 

LIGHT BLUE indicates that you have transmitted your order, but have not yet received confirmation that it has been accepted by the order destination.

palepurple.bmp

 

PURPLE indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) but that currently the order is not working, due to system, exchange or other issues. When the order becomes active, the order status color will change appropriately.

darkblue.jpg

 

DARK BLUE indicates that an order has been accepted by the system (simulated orders) or an exchange (native orders) and that this order has yet to be elected. The order status remains DARK BLUE until the election criteria are met. At that time the order is triggered, the order status color will change appropriately.

greenbar.jpg

 

GREEN indicates that your order has been accepted and is working at the destination.

When you display the Shortable market data column, this color indicates that at least 1000 shares are available to sell short.

darkgreenbar.gif

 

DARK GREEN indicates that this contract can be sold short but that at the moment there are no shares available and the system is searching for shares.

magentabar.jpg

 

PINK indicates that you have sent a request to cancel the order but have not yet received cancel confirmation from the order destination.  At this point, your order is not confirmed canceled. You may still receive an execution while your cancellation request is pending.

orangeorderstatus.gif

 

ORANGE indicates that a cancellation request has been accepted by the system but that currently the request is not being recognized, due to system, exchange or other issues. At this point, your order is not confirmed canceled. You may still receive an execution while your cancellation request is pending.

redBar897.gif

 

RED indicates that the balance of your order has been confirmed canceled by the system. This could occur unexpectedly when the destination has rejected your order.

Once the order is confirmed canceled, the Order Management line will disappear from your trading screen after 30 seconds. Please see the Customer Agreement for further information on order confirmation and order cancellation.

View the status details for a specific order by touching the order.