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View Client Account Details

In addition to viewing lists of all open, pending, closed and rejected client or fund accounts on the main Dashboard page, Advisors, Brokers and Multiple Hedge Fund Investment Managers can drill down to view the details of any client or fund account on the Client Account Details page, and perform certain functions for that account. Advisors, Fully Disclosed and Non-Disclosed Brokers can also view information about second account holders of joint client accounts on the Client Account Details page.

On the Client Account Details page, you can:

In addition:

To view account details for any client or fund account

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.

The Dashboard Open Accounts tab opens. All open client or fund accounts are listed by Account Title, and each account shows the account type, account number, username and account alias, if one exists.

  1. Use the Smart Search field to search for any client or fund account by any column heading, and then click the account row whose details you want to view.

The Client Account Details page opens for that account.

  1. Many items on the Client Account Details page have a View link that lets you view more details.

For example, you can click View next to Regulatory Information to view a client or fund account's regulatory information in a popup window.

  1. Click the Balances tab to view account balances, current margin requirements and current available for trading for the client or fund account you are viewing.
  2. Click the Positions tab to view all of the positions currently held by the client or fund account you are viewing.
  3. Click the Transaction History tab to view the transaction history for the client or fund account you are viewing. The Transaction History tab functions in the same way as the Funding > Transaction History page.
  4. Click the Messages tab to view all Client Services messages for the account you are viewing.
  5. Click the Corporate Actions tab to view all corporate actions for the account you are viewing.
  6. To navigate back to the main Dashboard page, click the master Account ID link in the breadcrumb display in the middle of the top of the page.

In the following image, like all of the images in this guide, the Account ID's have been obscured to protect the account holder's identity .

To view pending items for any client or fund account

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.
  2. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  3. Click the Pending Items tab to view all pending items for the account.

To edit account alias and other settings for any client or fund account

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.
  2. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  3. Some individual items include an Edit link, such as Account Alias.

Click the Edit link to go directly to the Account Alias page, where you can enter or modify the account alias for the client account. Click Submit to enter your changes, and then click the Back to Details button to return to the Client Account Details page.

  1. Some sections on the Client Account Details page, such as Broker Fees or Advisor Fees, have an Edit link in the section heading. Click that link to go directly to the Configure Fees page, where you can enter or modify client fees.

To run activity statements and PortfolioAnalyst reports for any client or fund account

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.
  2. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  3. In the Activity Statements section of the Client Account Details page, you can view a Monthly statement, Month to Date or Daily statement for the currently displayed client or fund account. Click the View link to generate the desired HTML-formatted activity statement.
  4. In the PortfolioAnalyst section of the Client Account Details page, you can view a variety of Snapshot or Detailed PDF reports for the currently displayed client or fund account by clicking the View link next to the desired report.

To print client or fund account details

From the Client Account Details page for any client or fund account, click the Print button located at the bottom of the page.

To delete an application for a pending client account

You can delete any pending client or fund account application from the Client Account Details page for the pending account.

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.
  2. Click the Pending Accounts tab.
  3. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  1. Click the Delete Application button at the bottom of the page to open the application.

If you are sure you want to delete the account, click Continue.

If you change your mind and do not want to delete the application, click Back.

Generate a PDF version of the client or fund account application

From the Client Account Details page, you can also generate a PDF of the client or fund account application and view a list of all registration tasks by clicking the Generate Client PDF button at the bottom of the page. Once the PDF application opens, you can print it.

View all registration tasks for the account.

  1. Click Manage Clients > Dashboard. Multiple Hedge Fund investment Managers click Manage Funds > Dashboard.
  2. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  3. At the bottom of the Client Account Details page, click the Registration Tasks button.

A popup showing all registration tasks for the client or fund account opens. Click the red X in the upper right corner to close the popup.

When viewing registration tasks, Fully Disclosed Brokers can also view supporting documents sent by a client and received by us.

To jump to a client's CRM record

You can jump directly to the Accounts tab in a client's CRM record (if one exists) by clicking the CRM button at the top right corner of the Client Account Details page.

For more information, see CRM.

To change a Broker or Advisor client's access to our trading platform

By default, your clients do not have access to our trading platform. However, you can allow each client to access our trading platform either with the ability to trade or without the ability to trade.

  1. Click Manage Clients > Dashboard.
  2. Search or sort the account list to find the account of interest, and then click the account row to display the Client Account Details page.
  3. In the Account Configuration section of the page, find Client Account Access Privileges.

  1. Click Edit. A popup window opens.

  1. Click the radio button next to the type of trading access you want to give to the client, and then click Submit.\

The change will be effect on the next business day.

To Enroll Your Client into the Interactive Brokers Debit Card Program

Advisors and Brokers can enroll clients with the following qualifications:

  1. Click Manage Clients > Dashboard > Special Programs.
  2. Click Enroll.
  3. A confirmation popup window opens confirming the debit card will be sent to your client.