Our Suggestion Box provides a means for IB clients to make suggestions or ask for new features or raise issues with IB Management. Please use the form below to provide feedback to the department of your choice.
Please note that aside from complaints of a regulatory nature, we cannot guarantee a response to a correspondence provided from this page. In addition, existing customers having time-sensitive operational or trade-related inquiries, or complaints regarding specific account issues should submit those inquiries directly to our Customer Service Group via one of the contact methods listed on our Contacts Page. We also sponsor a Features Poll whereby customers can nominate ideas and other customers can vote on the nominations. Those ideas with the greatest number of votes are actively considered for implementation.