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# Collective2

You can connect your Interactive Brokers account to your Collective 2 account.

## How it works

[https://www.collective2.com/static/info/interactive-brokers.htm](https://www.collective2.com/static/info/interactive-brokers.htm)

Please be aware that Interactive Brokers support cannot comment on the status of third party applications such as Collective 2. For issues concerning any delays with your Collective 2 linkage application, please contact Collective 2.

## How To Connect

[https://support.collective2.com/hc/en-us/articles/4414534270875-How-to-start-Autotrading](https://support.collective2.com/hc/en-us/articles/4414534270875-How-to-start-Autotrading)

[https://support.collective2.com/hc/en-us/articles/360005139693-IB-Agreement](https://support.collective2.com/hc/en-us/articles/360005139693-IB-Agreement)

## Frequently Asked Questions

#### Why has the connection between my IB account and C2 has not been established or approved?

This is frequently caused by not completing the Collective 2 agreement. In addition to completing the agreement, please be sure that the the agreement and a copy of the photo ID are sent to [docs@collective2.com](mailto:docs@collective2.com).

IB Agreement – Collective 2

#### How to stop the connection between my IB account and C2 after I stop using C2?

Please submit a web ticket to "API" – "Third Party Platform Connection" to request stopping the linkage.

To create a ticket: [https://www.ibkrguides.com/complianceportal/creatingaticket.htm](https://www.ibkrguides.com/complianceportal/creatingaticket.htm).

#### How long does it take to link an Interactive Brokers account with Collective2?

Once the backend team at Interactive Brokers has received the application from Collective2, it will generally take 1-2 business days for the backend team to address the linkage request. As the linkage will require a manual review from both Collective2 and Interactive Brokers, the entire process may take more time depending on how long it takes for the backend team to receive the application.

#### Why do I not get any email updates regarding the progress of my application?

Please contact Collective2 to check for updates regarding your account linkage progress.

#### Is there any method to check on the status of my application?

Please contact Collective2 to check for updates regarding your account linkage progress.