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Change Your Email Address

You can change the email address associated with your account on the E-mail Address Change page in Account Management.

Who Can Access the Change Email Address Page?

To change your email address

  1. Click User Management in the left pane, then click Email Address.
  2. To change your email address, IB must first send a secure confirmation number to your existing email address of record.

    If you still have access to this email address, select Yes I do from the list, then click Submit.

    If you no longer have access to this email address, select No I do not from the list, then click Submit.
  3. If you selected Yes I do in the previous step, IB sends the confirmation number to your existing email address, then displays the following page.

    If you answered No I do not in the previous step, you are prompted to enter your current password and your new email address.

  1. Type your password and your new email address in the fields provided, then re-type your new email address and enter the confirmation number that IB sent to you.
  2. Click Submit.

 


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