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Setting Ticket Notification Preferences

If you prefer, you can tell IB to send you additional notification when an inquiry ticket is updated. You can be notified via email, TWS or SMS (Short Message Service) on your mobile telephone.

To set ticket notification preferences

  1. Click the Message Center icon in the Customer Service section of the Account Management left pane.
  2. In the Customer Service Message Center, click Preferences. The Manage Preferences window appears.

  1. For each Message Type, select one or more the three available notification methods (TWS, Email or SMS) by clicking the appropriate check box.
  2. For email and SMS notification, select Secure or Non-Secure by clicking the appropriate radio button.
  1. Select your country from the Country Codes list, then click Save.

 


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