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Re-Open Account

The Re-Open Account page lets you re-open an IB account that has been closed. If you close your account, you can continue to access Account Management with your IB account username and password. For example, you may want to access statements, check fund status or change your password after your IB account has been closed.

To submit a request to re-open your IB account, you must meet the following requirements:

• The date your account was originally opened must be after January 1, 2002. If your account was opened before that date, you cannot re-open it using the Re-Open Account page in Account Management.
• Your account must be AML-compliant. This means that your account must meet IB’s Anti-Money Laundering requirements. (Most closed accounts meet this requirement, but some may not.)
• If you are submitting a request to re-open a client or sub account, the Master account must be open.

Who Can Access the User Access Rights Page?

You can access this page if your IB account is closed or a request to close your account has been submitted, and you meet the requirements listed above.

To submit a request to re-open your account

1. Login into Account Management. Note that Account Management for closed accounts displays an abbreviated menu.

2. Click Account Administration in the left pane, then click Re-Open Account.
   
   The Re-Open Account page displays.

Before you can submit your request to re-open your IB account, you must update your trading permissions (which products you want to trade in which countries), and your market data subscriptions.

3. Click the Update Trading Permissions link.
4. Follow the instructions on the screen to select the products you wish to trade and the countries in which to trade them.
   
   if the account does not meet the trading experience, knowledge or financial criteria required to trade the products you select, we provide a specific error message and a link to submit a request to update this information.
5. Click Re-Open Account in the Account Administration menu to display the Re-Open Account page again.

6. Click the Update Market Data Subscriptions link.
7. Follow the instructions on the screen to select market data subscriptions.

Note:  If your account has an expired W-8 form (if it was completed more than four years before the date of your re-open request), an Update W-8 link appears. Click the link and submit an updated W-8, then return to the Re-Open Account page and complete your request.

8. Click Re-Open Account in the Account Administration menu to display the Re-Open Account page again.

9. Click Continue.
10. You will receive a confirmation number via email. Enter this confirmation number on the screen in the field provided on the Re-Open Account page.
    
    The screen updates to inform you that your request has been submitted and is pending approval.

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