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Audit Trail

The Audit Trail page lets Master account users view Account Management for their own and their clients’ accounts.

Who Can Access the Audit Trail Page?

To view the audit trail

  1. Click Account Administration in the left pane, then click Audit Trail.
  2. In the Client/Sub Account Selection area, use the radio buttons to search for client or sub accounts by Account ID, Account Title or Account Alias, then click the desired account to view the pending items or requests for that account.
  3. Select the number of days back you wish the audit trail to include by selecting Select All, 90 or 180 from the Days Back drop-down list.

    The page refreshes with the updated information.

The audit trail displays type of request, the date and time of the request, the date and time the request was updated (if applicable), and the state of the request (CONFIRMED, REQUEST, PROCESSED, CANCELED).

 


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